Position Overview
Pay range: $85,600 - $139,100 / year
Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.
Job Description
To lead and direct all activities of the Guest Services department. To establish and maintain departmental programs, systems and procedures in compliance with federal, state and local regulations and UAB Hospital policies and goals. To be responsible for both in-patient and out-patient areas of the Health System.
Qualifications
Bachelor's degree in business administration, quality and/or customer service required. Master's degree in healthcare quality and safety preferred. Seven (7) years of experience in customer service and/or quality required. Experience in healthcare preferred.