Senior Director, Alumni

Trinity Western University

$100K — $120K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree preferred in leadership, business administration, or related field.
  • 7+ years of management and/or leadership experience, preferably in university settings.
  • Proven ability to build strong relationships and achieve results.
  • Experience in leading and developing staff to enhance operational performance.
  • Knowledgeable in alumni program principles and successful implementation.

Responsibilities

  • Provide visionary leadership and oversight to alumni engagement strategies.
  • Develop collaborative relationships with alumni stakeholders and community constituents.
  • Demonstrate creativity in program and community development.
  • Ensure financial stewardship of the alumni budget.
  • Inspire a culture of engagement by coaching staff and guiding volunteers.
  • Craft comprehensive strategies for alumni engagement through events and partnerships.

Benefits

  • Comprehensive benefits package including extended health, dental, and insurance.
  • Annual statutory holidays (14) with generous vacation accruement.
  • Tuition benefit for employees and scholarships for dependents attending TWU.
  • Free access to fitness facilities and library resources.
  • Subsidized meals and discounts at on-campus stores and local businesses.
Full Job Description
Position Purpose and Summary

Reporting to the Senior Vice President of Advancement, the Senior Director of Alumni is responsible for developing and implementing a comprehensive program that inspires, nurtures, and mobilizes the global community of alumni and families. Demonstrating exceptional communication, technical, and interpersonal skills, with an ability to form meaningful relationships across diverse cultures, the Senior Director of Alumni excels in the task of developing a coordinated, university-wide, alumni and family engagement strategy.

Key Areas of Accountability

Strategic Planning and Business Development

  • Provide visionary leadership and oversight to the Alumni Team and other partners and committees to plan and execute the University's purpose and strategy for alumni engagement.
  • Develop and maintain collaborative relationships with University alumni stakeholders and community constituents.
  • Demonstrate creativity, innovation, and entrepreneurial skill in program and community development.
  • Demonstrate financial stewardship of the Alumni budget.
  • Inspire a culture of engagement and operational excellence by coaching and developing staff and providing guidance to alumni volunteers.
  • Develop systems and strategies to identify, cultivate, solicit, and steward prospects and volunteers for fundraising, service and/or engagement


Alumni Engagement

  • Partner with the Centre for Calling and Professional Development, Admissions, Student Life, Learning Commons, and TWU Schools and Faculties to foster a unified, student-focused approach to career networking and student and alumni support.
  • Develop a strategic and comprehensive Alumni Ambassador strategy that invites alumni to participate and contribute to the university's mission and vision.
  • Develop and oversee a systematic approach to alumni engagement, involving both in-person and online promotional events and partnerships, that cultivates meaningful relationships, facilitates connection, and builds support for the University and its brand.
  • Develop and implement a multi-generational alumni legacy program to encourage alumni children to attend TWU.


Advancement and Portfolio Management

  • Manage a portfolio of alumni donors and prospects. Develop and implement tailored cultivation plans and strategies to identify, cultivate, solicit, and steward the portfolio of donors.
  • Raise funds for select special projects and events, such as Homecoming, as identified with the Senior Vice President of Advancement.
  • Actively participate in the planning and execution of Giving Day as part of the project team and nurture the developing culture of philanthropy among TWU's alumni.


Key Interactions

Reports: TWU Alumni Engagement Team

Reportsto: Senior Vice President, Advancement

Job Standards and Requirements

Education:

  • Master's degree (preferred) in leadership, business administration or related field.
  • 7+ years of management and/or leadership experience within complex organizational structures (university environment preferred).
  • Preferably a graduate of Trinity Western University.


Experience:

  • Demonstrated experience building strong, trusting relationships to achieve results.
  • Experience leading, coaching, and developing staff to foster operational performance.
  • Successful experience in management, program development and implementation in a complex organizational setting.
  • Thorough knowledge of principles and methods for the operation of a successful alumni program, or similar program
  • Demonstrated experience in human resource management, relationship building, event management, database management, finances, budgeting, building consensus, working in complex environments, public speaking, presenting.
  • Proven record of working in a fast-paced professional business environment preferred.
  • Post-secondary institution work experience is an asset.


Knowledge and Skills:

  • A spiritually mature leader with a positive attitude, strong work ethic, growth mindset and commitment to enhancing a culture of excellence.
  • Demonstrated innovation and creative ability to conceptualize, develop, and implement programs, strategies, and activities to achieve operating goals.
  • Excellent technical, oral and written communication skills.
  • Demonstrated adaptability and ability to work successfully with multiple constituencies, both internal and external.
  • Highly developed interpersonal and relationship building skills, including intercultural competence, tact, diplomacy, and flexibility to work with campus leadership, faculty, staff, students, alumni, donors, industry executives, and the community.
  • Must be able to travel as required - hosting events both on and off campus.


Personal

Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders by serving the Trinity Western University community.

A dedicated and mature evangelical Christian with an earnest desire to serve in family, church, work, and community. Affirm and support TWU's mission, values, Statement of Faith, and Community Covenant. Strength of character and reputation, integrity, focused. A winsome personality with a positive and friendly attitude.

Servant-Leader Way of Life

Act in a manner that exemplifies Jesus Christ in all on and off-campus contacts thereby living out the servant leadership mission of the university and contributing effectively towards achieving the institutional and Kingdom goals of the organization.

Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.

Benefits Of Working at TWU:

  • A comprehensive benefits package which includes extended health, dental, and insurance and an RRSP matching program.
  • Annual statutory holidays (14) with generous vacation accruement.
  • Tuition Benefit for TWU undergraduate and graduate level courses to enhance knowledge and professional competency.
  • Torch tuition scholarship for dependents of eligible employees attending TWU.
  • Free access to TWU's fitness/gym facilities and the Norma Marion Alloway Library.
  • Subsidized meals at the main cafeteria.
  • Discounts and perks for the on-site Trinity Western Outfitters Campus Store and coffee shops, as well as shops and restaurants in Fort Langley.
  • Wellness benefits (i.e., counselling, sick days, personal days, and health/wellness spending account).
  • Free recreational equipment rentals (e.g., paddle boards, snowshoes, kayaks, etc.).
  • Free employee parking on campus.
  • Special community events throughout the year.
  • Employee and Family Assistance Plan (EFAP).
  • A positive Christian fellowship environment.


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