Job DescriptionPosition Overview The ideal candidate is a top-tier UX/UI designer with a customer-centric mindset, fueled by a love for data and insights, committed to crafting intuitive and immersive user experiences in the realm of ecommerce. The perfect candidate is not just customer-obsessed but thrives on collaboration. In our collaborative environment, bouncing ideas and feedback off each other is not just encouraged; it's how we thrive. Be part of our vibrant and dynamic team, where creativity meets innovation, as we make shopping online not just convenient, but extraordinarily delightful! As a Senior UX Designer, you will be responsible for defining the UX strategy and collaborating closely with product management and cross-functional stakeholders to ensure our ecommerce experience meets and exceeds user expectations.
Responsibilities: UX Strategy and Leadership:
- Develop and champion the UX vision, strategy, and design principles for kendrascott.com.
- Drive UX initiatives with product managers, developers, and other stakeholders to achieve business objectives.
User Research and Insights:
- Conduct and oversee user research activities to gain a deep understanding of our target users, their needs, and pain points.
- Analyze user feedback and data to derive meaningful insights that inform UX design decisions.
- Utilize usability testing and other methodologies to validate design concepts and identify areas for improvement.
UX Design and Prototyping:
- Drive the creation of intuitive and visually appealing user interfaces that deliver an outstanding user experience.
- Oversee the production of wireframes, prototypes, and design specifications to effectively communicate design concepts to development teams.
- Ensure consistency and cohesiveness in UX design across multiple products and platforms.
Accessibility and Inclusivity:
- Advocate for and implement best practices for accessibility and inclusivity in UX design, ensuring our products are usable by all users.
- Stay up-to-date with accessibility guidelines and industry standards to maintain compliance.
UX Evaluation and Optimization:
- Monitor user engagement metrics and conduct UX evaluations to identify areas for improvement.
- Work with the UX team to iterate and optimize designs based on user feedback and data analysis.
- Implement A/B testing and other methodologies to validate design changes and enhancements.
Cross-Functional Collaboration:
- Collaborate with product managers, developers, marketing, and other teams to ensure seamless integration of UX design throughout the product development lifecycle.
- Act as a strong advocate for user-centered design principles and ensure they are ingrained in the organization's culture.
Stay Current with Industry Trends:
- Keep abreast of emerging UX trends, technologies, and best practices, and evaluate their potential impact on our products and services.
- Participate in relevant UX and design conferences, workshops, and events to foster professional growth and network with industry peers.
Qualifications - 6+ years' experience as a Senior UX/UI Designer.
- A strong portfolio showcasing successful UX projects and a track record of delivering impactful, user-centric designs.
- In-depth knowledge of UX research methodologies, information architecture, interaction design, and usability principles.
- Proficiency with design, research, analytics and project tools such as ContentSquare, Askable, Monetate, Figma and Jira.
- Excellent communication and presentation skills, with the ability to articulate design concepts and rationale to both technical and non-technical stakeholders.
- Experience working in an agile development environment and collaborating with cross-functional teams.
- Passion for creating exceptional user experiences and a commitment to driving innovation in the field of UX design.
- ECommerce and Retail or commercial trading experience
- Bachelor's or Master's degree in Interaction Design, UX Design, Human-Computer Interaction, or related field.
Personal Characteristics: - Love of the consumer that drives desire to create compelling, memorable, and engaging retail experiences online.
- Value the importance of the customer relationship and the importance of every interaction with the consumer.
- Delight in sharing success with subordinates and peers.
- A natural collaborator and ability to influence others.
- Talent for mentoring, developing, recruiting, and inspiring teams.
- Listen with empathy; be willing to champion ideas and people.
- Utilize data to inform decisions.
- Focus on KPIs that can be tracked, tested, reported, and used to create actionable decisions to ensure performance.
- Desire to raise the voice of our customer through data, analysis, and elevated storytelling.
- Operate expeditiously, with prioritization of workload, to yield highest return on investment. Eliminate rather than create chaos.
- Comfortable working under deadlines, managing multiple priorities, taking initiative, and paying close attention to detail.
- Outstanding Communicator.
- Ability to present to large groups while inspiring and motivating action for implementation of ideas. Comfortable presenting to senior executives.
- Candid, direct and honest.
- Adept at both written and verbal communication.
