Senior Digital Infrastructure Engineer, NGNRI

Nick Gilbert Neurofibromatosis Research Institute

$95K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience
  • 5 years managing IT infrastructure in a small-to-medium-sized organization
  • Experience with cloud platforms like AWS, Azure, or Google Cloud
  • Support experience in Windows, Linux, and macOS environments
  • Strong scripting and automation skills with Python, PowerShell, or Bash
  • Experience with identity and access management systems
  • Effective communication skills with technical and non-technical audiences

Responsibilities

  • Administer and maintain cloud infrastructure and digital services for reliable operations
  • Collaborate with IT teams to support networking and technology services within the organization
  • Provide technical support and troubleshoot issues with vendors
  • Integrate scientific instruments and software applications into the infrastructure
  • Manage user access, onboarding, and disaster recovery solutions
  • Ensure compliance with security and regulatory requirements
  • Support high-performance computing and research computing initiatives

Benefits

  • Health and wellness support for employees and their families
  • Comprehensive perks designed to enhance well-being
  • Individualized support to live your best life
  • Peace of mind through robust health benefits
Full Job Description
The Senior Digital Infrastructure Engineer is responsible for ensuring the reliability, security, scalability, and continuous improvement of NGNRI's digital infrastructure. This role serves as a key technical resource supporting cloud services, enterprise systems, research computing needs, laboratory technology integration, and end-user support. Working closely with internal stakeholders, external partners, and the Digital Team, the incumbent develops and maintains the digital foundation required to support scientific research and operational excellence.

About the role

  • Administer and maintain cloud infrastructure, identity management systems, and core digital services to ensure secure, reliable, and high-performing operations
  • Partner with internal and external IT teams to support networking, hardware, software, and technology services across the organization
  • Provide technical support, troubleshoot issues, and coordinate escalation with vendors or service providers when necessary
  • Collaborate with research and laboratory teams to integrate scientific instruments, software applications, databases, and digital technologies into the broader infrastructure environment
  • Manage user access, onboarding and offboarding processes, backup and disaster recovery solutions, and business continuity practices
  • Ensure compliance with security, data protection, regulatory, and institutional requirements while maintaining appropriate governance and risk controls
  • Support research computing initiatives, including coordination with high-performance computing resources and data analysis platforms
  • Manage technology vendors, contribute to procurement activities, maintain technical documentation, and support the ongoing development of the organization's digital technology roadmap


About you

Minimum Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent professional experience
  • 5 years of experience managing IT infrastructure in a small-to-medium sized organization
  • Experience administering cloud platforms such as AWS, Azure, or Google Cloud Platform
  • Experience supporting Windows, Linux, and macOS environments
  • Strong scripting and automation skills using tools such as Python, PowerShell, or Bash
  • Experience managing identity and access systems and implementing security controls
  • Ability to communicate effectively with both technical and non-technical stakeholders


Preferred Qualifications
  • Experience supporting research, healthcare, life sciences, or laboratory environments
  • Experience with high-performance computing (HPC) environments
  • Experience with containerization and infrastructure-as-code tools such as Docker, Terraform, or Ansible
  • Familiarity with scientific software applications, databases, or laboratory instrument integrations
  • Knowledge of security frameworks and regulatory requirements such as NIST, CIS, HIPAA, or research data governance standards


What you'll get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.

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