Carrier Global Corporation

Senior Delivery Assurance Manager,

Carrier Global Corporation • $110K — $130K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Engineering, Supply Chain, Business, or a related field.
  • 7–10 years of experience in Supply Chain, Materials, Operations, or delivery-focused roles.
  • Proven experience managing material continuity and delivery performance in complex environments.
  • Demonstrated people management experience with direct reports.
  • Strong analytical skills with experience using KPIs and operational metrics.
  • Advanced English proficiency.
  • Valid U.S. Visa.

Responsibilities

  • Ensure material continuity and prevent shortages impacting production across U.S. and Mexico plants.
  • Own end-to-end delivery assurance, expediting critical materials and resolving supply constraints.
  • Escalate and resolve payment issues, invoice holds, and discrepancies in partnership with Finance, Sourcing, and Quality teams.
  • Support NPI initiatives by ensuring proper material setup and supplier readiness before plant release.
  • Drive On Time / In Full (OTIF) performance through strong execution and accountability.
  • Lead and develop a team supporting Residential and Light Commercial operations.
  • Leverage KPIs and analytics for data-driven decision-making and continuous improvement.

Benefits

  • Competitive total rewards package including health and well-being programs.
  • Varied offerings designed to support employees’ health, security, and success.
Full Job Description

About the role

As a Senior Delivery Assurance Manager, you will play a critical role in ensuring material continuity and delivery performance across our North America operations. You will lead delivery assurance activities, proactively address supply constraints, and partner with cross-functional teams to minimize production risks across U.S. and Mexico manufacturing plants.

In this role, you will also lead and develop a team supporting Residential and Light Commercial operations while leveraging data, KPIs, and analytics to drive operational performance and continuous improvement.


Key Responsibilities

As a Senior Delivery Assurance Manager, you’ll be responsible for:

  • Ensuring material continuity and preventing shortages that could impact production across U.S. and Mexico plants.
  • Owning end-to-end delivery assurance, including expediting critical materials and driving the resolution of supply constraints.
  • Escalating and resolving payment issues, invoice holds, Goods Received discrepancies, pricing gaps, and GRI topics in partnership with Finance, Sourcing, and Quality teams across North America.
  • Supporting NPI (New Product Introduction) initiatives by ensuring proper material setup, supplier readiness, and VMI/inventory model implementation prior to plant release.
  • Driving On Time / In Full (OTIF) performance for operations and projects through strong execution and accountability.
  • Leading and developing a team with direct reports supporting Residential and Light Commercial operations.
  • Leveraging KPIs, metrics, and analytics to enable data-driven decision-making and continuous improvement using tools such as SAP, Excel, and Power BI.

Requirements

We are looking for people who are results-driven, analytical, collaborative, and experienced in managing complex supply chain and delivery environments. If this is you, get in touch.


As a minimum you must have:

  • Bachelor’s degree in Engineering, Supply Chain, Business, or a related field.
  • 7–10 years of experience in Supply Chain, Materials, Operations, or delivery-focused roles.
  • Proven experience managing material continuity, delivery performance, and supplier interactions in complex environments.
  • Demonstrated people management experience with direct reports.
  • Strong analytical skills with experience using KPIs and operational metrics to drive decision-making.
  • Advanced English proficiency.
  • Valid U.S. Visa.

Although not necessary, it would be nice if you have:

  • Experience supporting North America manufacturing operations.
  • Background in NPI, VMI, or project transitions from sourcing to manufacturing.
  • Advanced SAP knowledge with reporting and analytics exposure.


Benefits

We offer a competitive total rewards package that may include other benefits and well-being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

About Carrier Global Corporation

Carrier is the provider of intelligent climate and energy solutions.

Carrier Global Corporation Careers

There has never been a more exciting time to explore job opportunities at Carrier Global Corporation, a leader in innovative climate, security, and building automation technologies. Join our global team of professionals and be at the forefront of industry and technology. Work You’ll Do Embark on a career with Carrier Global Corporation and contribute to a sustainable, safe, and intelligent future. Our diverse team of experts is dedicated to pioneering advancements in climate control, fire safety, and security solutions that make modern living possible. Transform industries and communities with your expertise, innovation, and leadership. At Carrier, you are positioned uniquely at the nexus of technology, sustainability, and global reach. Engage with a worldwide network of professionals to help clients and communities navigate through challenges with cutting-edge solutions. Collaborate with over 53,000 employees around the globe, all united in delivering excellence and innovation in our field. Carrier Global Corporation Professional Growth and Opportunities We are committed to fostering professional growth and career advancement. Carrier offers a wide range of job opportunities, from internships to leadership positions, each providing a path to meaningful impact. Do Innovative Work Join our expansive team of dedicated professionals at the intersection of technology, sustainability, and global service. Carrier empowers you to innovate and lead in your field, supported by a culture that values diversity and dynamic thinking. Deliver targeted solutions and drive transformation in the industry with a depth of knowledge and a breadth of resources unmatched in our field. Be Part of a Great Team Work with cutting-edge technology and leverage the comprehensive capabilities of a global leader. Our team’s collaborative efforts result in smarter, safer buildings and more efficient, secure environments. Future-Proof Your Career Advance your career with Carrier’s extensive support, including professional development, diversity training, and certification opportunities. Your growth is limitless, propelled by your ambition and our collective mission. Explore Discover how Carrier is leading the way in digital transformation and sustainable innovation. See how our solutions are shaping the future of industries and enhancing quality of life globally. Carrier Global Corporation Employment Culture Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in leadership that fosters personal and professional growth, creating a workplace where all can thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We value passionate, curious, and solution-driven team players. Explore our job opportunities and find where you can make a difference at Carrier. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Carrier Global Corporation.
Learn more about Carrier Global Corporation
Size
53,000 employees
Market Cap
$34.9 billion
Industry
Net Income
$1.9 billion
Revenue
$17.4 billion

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