About the RoleCrusoe is seeking a Senior Data Center Engineer to help operate and scale our rapidly growing AI cloud infrastructure. In this hands-on technical leadership role, you'll ensure the reliability and performance of our GPU-powered data centers, lead complex troubleshooting and incident response, and drive operational improvements across our sites.
You'll work closely with engineering, facilities, and operations teams while mentoring junior engineers and helping establish best practices across our expanding infrastructure footprint.
What You'll Be Working On- Hardware Operations: Lead troubleshooting, break-fix activities, and complex investigations involving GPU servers, compute, storage, and supporting infrastructure.
- Incident Response: Serve as the senior technical escalation point, coordinating engineers and technicians to resolve critical infrastructure issues.
- Site Operations: Oversee support tickets, prioritize technician workloads, and drive timely completion of hardware repairs and deployments.
- Facilities Coordination: Partner with vendors, landlords, and facilities teams to resolve power, cooling, and infrastructure issues.
- Infrastructure Reliability: Lead site audits, identify operational risks, and implement improvements to increase uptime and efficiency.
- Remote Support: Troubleshoot and support remote data center locations using monitoring and out-of-band management tools.
- Technical Leadership: Mentor junior engineers and contribute to cross-site initiatives, documentation, and operational best practices.
- Operational Support: Manage infrastructure changes and participate in an on-call rotation.
What You'll Bring to the Team- Strong hands-on experience supporting mission-critical data center environments.
- Advanced troubleshooting skills across GPU servers, compute, storage, and enterprise hardware.
- Experience leading complex technical incidents and coordinating resolution across teams.
- Proficiency with Linux administration and TCP/IP networking.
- Experience with remote management tools such as iLO, iDRAC, and BMC.
- Familiarity with DCIM platforms, ticketing systems, and infrastructure monitoring tools.
- Understanding of data center power, cooling, and environmental systems.
- Strong technical judgment, communication skills, and ability to mentor other engineers
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Bonus Points- Experience with AI infrastructure, GPU clusters, or high-performance computing (HPC).
- Familiarity with direct liquid cooling (DLC) and high-density data center environments.
- Scripting experience with Python or Bash.
- Relevant certifications such as CompTIA Server+ or CCNA.
- Experience improving operational processes in a fast-growing cloud infrastructure organization.
Benefits:- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location
Compensation RangeCompensation will be paid in the range of up to $110,000- $165,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
