Senior Court Operations Consultant

Salary: $86,688.00 - $113,736.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Exempt
Remote Employment: Flexible/Hybrid
Job Number: 2026-86
Department: Administrative Office of the Courts
Opening Date: 10/02/2026
Closing Date: 10/18/2026 11:59 PM Pacific

Description
Washington Courts Employment Opportunity

Administrative Office of the Courts
Senior Court Operations Consultant

Court Services Division

POSITION DETAILS
Status: Regular: Full-Time

Location: Olympia, Washington

Salary: $86,688 - $113,736 per year (DOQ).

Opens: October 2, 2026

Closes: October 18, 2026, Candidates are encouraged to apply early. AOC reserves the right to close the recruitment at any time but no sooner than seven days after posting.
POSITION PROFILE
Where Innovation Meets Integrity in Court Operations!
The Administrative Office of the Courts (AOC) is seeking a forward-thinking Senior Court Operations Consultant to join our Court Consulting and Technical Assistance team. This role offers the opportunity to shape the future of court operations across Washington State by improving efficiency, strengthening integrity, and enhancing the experience of court users.
In this senior position, you will support and improve processes, programs, and services for both internal teams and court partners. You'll guide courts through change management, strategic planning, workflow improvement, and business process redesign, collaborating with AOC divisions to ensure coordinated support as courts modernize operations within Washington's non-unified system.
We are looking for a highly motivated and organized professional skilled in documenting impacts, outcomes, and operational changes. You will prepare clear reports that communicate findings, decisions, and recommendations to courts and stakeholders.
You will assist leaders and administrators in navigating change, strengthening strategic direction, and making informed, data-driven decisions. You will also design and deliver training and professional development to build statewide capacity and promote operational excellence.
If you're energized by meaningful work and ready to make a statewide impact, we'd love to meet you.
DUTIES AND RESPONSIBILITIES
Some of the duties you will perform are:

• Plan, implement, monitor, and evaluate court programs with significant operational impact.
• Manage complex, inter-jurisdictional projects; conduct research and analysis; and provide recommendations to leadership.
• Support courts and AOC partners with evidence-based practices, change management, strategic planning, and operational improvements.
• Analyze proposed legislation and assess its impact on court programs and statewide operations.
• Lead operational assessments, redesign business processes, and deliver clear, actionable reports and recommendations.
• Provide training, consultation, and technical assistance on workflow, case flow management, technology adoption, and operational best practices.
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS

• Bachelor's degree in court administration, public administration, political science, business administration or closely allied field;
• Five (5) years of responsible experience in court administration and/or program development, including one (1) year in a supervisory or lead role and/or managing/directing groups or teams.

Relevant experience may substitute for the required education.
DESIRED QUALIFICATIONS

• Proven ability to set goals, create timelines, manage multiple projects, and maintain accountability for high-quality, timely work.
• Proficient with Microsoft 365 tools, including Teams, Outlook, Word, OneNote, and PowerPoint, at a level that supports advanced consulting, operational analysis, report development and project work.
• Independent, detail-oriented, and highly organized, with strong skills in documenting impacts and producing clear, accurate reports.
• Collaborative team member who works effectively across divisions and with court partners to advance shared operational goals.
• Mission-driven focus on improving court operations and supporting timely, effective, and equitable justice.
• Strong analytical abilities for understanding partner needs, evaluating complex information, and developing practical, evidence-based recommendations.
• Strong understanding of Washington's non-unified court system, including laws, procedures, stakeholders, and trends in court administration across all jurisdictional levels.
• NCSC Institute for Court Management certification (CCM or CCE) preferred.

WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION

AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager for this recruitment.
This position requires you to be in the AOC's Olympia office at least two (2) days per week.
HOW TO APPLY

IMPORTANT: To be considered for this position, you MUST include the following:

• Completed online application.
• Current Resume.
• Letter of Interest describing how you meet the specific qualifications for the position.

The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. The AOC is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives to create a workplace where employees feel safe, seen, and heard.

For more information about the position, job description, application submission requirements, supplemental questions, employee benefits, or to apply for the position CLICK HERE TO APPLY!
IMPORTANT INFORMATION

• The workweek may fluctuate depending on workload or agency needs.
• Overnight travel may be required based on business needs.
• This position is not overtime eligible.

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a can