Salary : $86,688.00 - $113,736.00 Annually
Location : Olympia, WA
Job Type: .REGULAR: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 2026-86
Division: Court Services Division
Department: Program and Project Development (C53)
Opening Date: 10/02/2026
Closing Date: 10/18/2026 11:59 PM Pacific
Position ProfileWashington Courts Employment OpportunityAdministrative Office of the Courts
Senior Court Operations ConsultantCourt Services Division
POSITION DETAILSStatus: Regular: Full-Time Location: Olympia, WashingtonSalary: $86,688 - $113,736 per year (DOQ)Opens: October 2, 2026Closes: October 18, 2026, Candidates are encouraged to apply early. AOC reserves the right to close the recruitment at any time but no sooner than seven days after postingPOSITION PROFILEWhere Innovation Meets Integrity in Court Operations!The Administrative Office of the Courts (AOC) is seeking a forward-thinking Senior Court Operations Consultant to join our Court Consulting and Technical Assistance team. This role offers the opportunity to shape the future of court operations across Washington State by improving efficiency, strengthening integrity, and enhancing the experience of court users.
In this senior position, you will support and improve processes, programs, and services for both internal teams and court partners. You'll guide courts through change management, strategic planning, workflow improvement, and business process redesign, collaborating with AOC divisions to ensure coordinated support as courts modernize operations within Washington's non-unified system.
We are looking for a highly motivated and organized professional skilled in documenting impacts, outcomes, and operational changes. You will prepare clear reports that communicate findings, decisions, and recommendations to courts and stakeholders.
You will assist leaders and administrators in navigating change, strengthening strategic direction, and making informed, data-driven decisions. You will also design and deliver training and professional development to build statewide capacity and promote operational excellence.
If you're energized by meaningful work and ready to make a statewide impact, we'd love to meet you!
DUTIES AND RESPONSIBILITIESSome of the duties you will perform are:
- Plan, implement, monitor, and evaluate court programs with significant operational impact.
- Manage complex, inter-jurisdictional projects; conduct research and analysis; and provide recommendations to leadership.
- Support courts and AOC partners with evidence-based practices, change management, strategic planning, and operational improvements.
- Analyze proposed legislation and assess its impact on court programs and statewide operations.
- Lead operational assessments, redesign business processes, and deliver clear, actionable reports and recommendations.
- Provide training, consultation, and technical assistance on workflow, case flow management, technology adoption, and operational best practices.
- Performs other duties as assigned.
REQUIRED QUALIFICATIONS- Bachelor's degree in court administration, public administration, political science, business administration or closely allied field;
- Five (5) years of responsible experience in court administration and/or program development, including one (1) year in a supervisory or lead role and/or managing/directing groups or teams.
Relevant experience may substitute for the required education.
DESIRED QUALIFICATIONS- Proven ability to set goals, create timelines, manage multiple projects, and maintain accountability for high-quality, timely work.
- Proficient with Microsoft 365 tools, including Teams, Outlook, Word, OneNote, and PowerPoint, at a level that supports advanced consulting, operational analysis, report development and project work.
- Independent, detail-oriented, and highly organized, with strong skills in documenting impacts and producing clear, accurate reports.
- Collaborative team member who works effectively across divisions and with court partners to advance shared operational goals.
- Mission-driven focus on improving court operations and supporting timely, effective, and equitable justice.
- Strong analytical abilities for understanding partner needs, evaluating complex information, and developing practical, evidence-based recommendations.
- Strong understanding of Washington's non-unified court system, including laws, procedures, stakeholders, and trends in court administration across all jurisdictional levels.
- NCSC Institute for Court Management certification (CCM or CCE) preferred.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATIONAOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager for this recruitment.
This position requires you to be in the AOC's Olympia office at least two (2) days per week.
HOW TO APPLYIMPORTANT: To be considered for this position, you MUST include the following:
- Completed online application.
- Current Resume.
- Letter of Interest describing how you meet the specific qualifications for the position.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. The AOC is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives to create a workplace where employees feel safe, seen, and heard.
IMPORTANT INFORMATION- The workweek may fluctuate depending on workload or agency needs.
- Overnight travel may be required based on business needs.
- This position is not overtime eligible.
We are a team-oriented culture, and a balance of family and work-life in a wonderful community. We offer a family-friendly package of pay, benefits, paid time off, and workplace opportunities to help you get the most out of your career and life.
Our compensation plan includes:
- Health, Dental, and Vision Plans
- Retirement Plan Options
- Deferred Compensation Plan
- Paid Time Off (Vacation, Sick Leave and Holidays)
- Paid Basic Life Insurance Policy and Long Term Disability Insurance
- Employee Assistance Program
- Flexible Spending Account and Dependent Care Assistance Program
- Public Service Loan Forgiveness
Part-time employees will receive benefits on a pro-rated basis.
To learn more details about all we have to offer, visit the benefits page at
01
Do you possess a bachelor's degree in court administration, public administration, political science, business administration or closely allied field?
02
Do you possess at least five (5) years' responsible experience in court administration and/or program development?
03
Do you possess at least one (1) year in a supervisory or lead role and/or managing/directing groups or teams?
04
Please select the level that best describes your highest level of experience with setting goals, creating timelines, and managing multiple concurrent projects?
- Willing - I have little or no experience with this competency but am willing to learn.
- Developing - (Typically gained through 1-2 years' experience) I have some experience with this competency and can perform related tasks with guidance or direction.
- Skilled - (Typically gained through 2-5 years' experience) I have significant experience with this competency and can perform related work independently.
- Expert - (Typically gained through 5+ years' experience) I have extensive experience with this competency, can handle complex situations, provide guidance to others, and improve processes.
05
Which statement best describes your skill level with Microsoft 365 tools (Teams, Outlook, Word, OneNote, and PowerPoint)?
- Willing - I have little or no experience with this competency but am willing to learn.
- Developing - (Typically gained through 1-2 years' experience) I have some experience with this competency and can perform related tasks with guidance or direction.
- Skilled - (Typically gained through 2-5 years' experience) I have significant experience with this competency and can perform related work independently.
- Expert - (Typically gained through 5+ years' experience) I have extensive experience with this competency, can handle complex situations, provide guidance to others, and improve processes.
06
Which statement best reflects your knowledge and experience with Washington's non-unified court system?
- I do not have experience with Washington courts.
- I have experience with courts, but not specifically Washington's non unified system.
- I have some experience with Washington courts and a general understanding of operational differences between jurisdictions.
- I have extensive experience working with Washington courts and understand jurisdictional differences, procedures, stakeholders, and administrative trends.
07
Do you currently hold NCSC Institute for Court Management certification?
- No, I do not hold or intend to pursue certification.
- No, but I am currently pursuing certification.
- Yes, I possess a CCM.
- Yes, I possess a CCE.
- Yes, I possess both CCM and CCE.
08
This position requires working onsite at least two (2) days per week at the AOC office in Olympia, Washington. Are you still interested in applying for this position?
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