Work Mode: Hybrid 3+ day per week in our Salt Lake City office
Department: Legal
As our Senior Contracts Manager reporting to the Commercial Counsel, you will serve as a key individual contributor driving end-to-end commercial contracting across LearnUpon. By independently managing complex SaaS customer negotiations, vendor agreements, and contracting workflows, you will accelerate revenue execution and build scalable legal operations. Your expertise and commercial judgement will act as a catalyst for our North Star by enabling fast, low-risk business growth in our global markets.
In addition, you'll be responsible for:
- Commercial Contracting & Negotiation: Independently drafting, reviewing, and negotiating customer and vendor commercial agreements (including SaaS subscription agreements, MSAs, DPAs, NDAs, and order forms); leading end-to-end enterprise negotiations directly with procurement and external legal counsel; and analysing key SaaS issues such as limitation of liability, IP, DPAs, and service levels.
- Business Partnership & Commercial Judgement: Partnering closely with Sales, Finance, and Security to provide practical guidance; exercising independent judgement to resolve issues within established playbooks; and escalating material or novel risks appropriately to the Commercial Counsel.
- Contracting Operations & Scalability: Reinforcing established contracting processes, templates, and escalation pathways; maintaining accurate contract records; contributing to clause libraries and playbooks; and helping drive adoption of CLM and contracting technology.
- Cross-Functional Support: Collaborating with Security/Privacy on data protection requirements and assisting Finance on commercial terms, and developing contracting guidance/training for business teams.
Skills & ExperienceMust-Haves - 7+ years of relevant commercial contracting experience, preferably within an in-house SaaS, software, or technology environment.
- Demonstrated experience independently drafting and negotiating complex customer-facing agreements, including enterprise SaaS agreements, MSAs, DPAs, order forms, and vendor agreements.
- Strong working knowledge of key SaaS contracting concepts (limitation of liability, indemnification, IP, confidentiality, warranties, data protection, security, SLAs).
- Proven ability to lead direct negotiations with sophisticated customers, procurement teams, and external legal counsel.
- Excellent commercial judgement, drafting, and communication skills with the ability to translate complex legal issues into pragmatic, business-friendly guidance.
- Bachelor's degree or equivalent relevant professional experience.
- Experience using AI tools to streamline tasks and improve efficiencies.
- Experience with Contract Lifecycle Management (CLM) systems and integrated CRM/CLM environments.
Nice-to-Haves- Legal qualification, paralegal qualification, or recognised contracts management credential.
*If you don't tick every box but believe this role is a mutually good fit, please don't hesitate to apply. We'd love to hear from you.
Hiring Process- Qualified applicants may be invited to an initial screening call with a member of our TA Team.
- Successful candidates will be invited to a series of practical interviews.
- Finally, candidates will have an interview with our COO.
- Successful candidates will be contacted with an offer to join our team.
Note: At LearnUpon, we utilise AI to enhance the speed and quality of our screening and assessment practices, but our hiring decisions are always human.
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