Located within commuting distance of Mississauga, Ontario or Calgary, Alberta, and willing to travel as needed.
Bachelor's degree or equivalent experience; three years of relevant experience can substitute for one year of education.
Minimum of 4 years in Information Technology.
Authorized to work in Canada without employer sponsorship.
At least 8 years of experience with IFS FSM Cloud and legacy applications.
Responsibilities
Drive large implementation and support services for clients.
Align business needs with IFS FSM Cloud capabilities.
Lead cross-functional teams to ensure successful project delivery.
Configure FSM Cloud applications and plan customizations as needed.
Demonstrate proof of concept (PoC) to clients.
Manage service management processes from quotation to order.
Benefits
Opportunity to work in a global delivery environment.
Engagement in innovative projects with leading technology.
Collaboration with cross-functional teams.
Professional development and growth opportunities.
Full Job Description
Job details
Job Role
Consultant - CAN
Work Location
Calgary, Mississauga
State / Region / Province
Alberta, Ontario
Country
Canada
Skills
Technology|IFS|IFS
Domain
Delivery
Interest Group
Infosys Limited
Company
ITL Canada
Requisition ID
153891BR
Infosys is seeking a Senior Consultant with rich expertise in IFS FSM Cloud to drive large implementation and Support services for the client. The ideal candidate is a techno-functional SME capable of aligning business needs with scalable IFS FSM Cloud capabilities while leading cross-functional teams and ensuring successful project delivery.
Required Qualifications:
Candidate must be located within commuting distance of Mississauga, Ontario or Calgary, Alberta and willing to travel to client location on need basis.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Required Skills:
Experience in Architecture/Design /Detailing of Processes and Problem Definition
Should have in depth functional & knowledge in IFS FSM / WFM or Mobile Work order relevant to Utilities, Telco industries
Should have worked on configuration of FSM Cloud application, identify and plan for customization to meet the customer requirements, etc.
Should also understand the FSM processes/technology and integration of the same with other downstream systems.
PoC ideation, creation and demonstration to client
Minimum 8 years of experience in IFS FSM Cloud & FSM legacy apps
IFS Relevant Experience: Service Management:
Service quotation to Order Process
Service request to Request task
Work order to work tasks for preventive maintenance
Service catalog configuration, Standard tasks
Resource group, resource id configuration for Person, person Group and Equipment
Scheduling parameter configurations such as Scheduling resource, scheduling work / activity types, Scheduling Datasets, Technician Max\Min travel, lunch break, flexible break etc.
service organization, service delivery units, Skills, Certifications, qualifications, Shift types, Shift pattern templates, Slot usage rule, Rule collection, Appointment templates
Company, Site, Customer, location, user and person setup.
IFS Mobile work order:
Service app/Maintenance App
Mobile workflow configurations for Request task/work task, activity type/Work type
Survey configurations
Custom configurations such as Lobby, Custom fields, Page configurations etc.
Preferred Qualifications:
Perform role of a Senior Consultant at onsite and work with offshore team on deliverables.
Should have done at least 2 green field implementations on IFS Cloud FSM. Added advantages will be other FSM experience along with IFS Cloud (e.g., Click, Oracle fields solutions)
8-10 years of experience as an IFS FSM Cloud Consultant SME.
Deep understanding of IFS Cloud architecture, data model, configuration, and security.
Should have experience in working in projects with Agile methodology and experience in handling sprint team in lead capacity.
Good Analytical and Communication skills
Should be able to build strong business partner interactions with client stakeholders.
Experience and desire to work in a Global delivery environment
The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face. Estimated annual compensation range for the candidate based in the below location will be: Ontario- 92740 to $ 105007
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