OverviewThis role focuses on helping healthcare organizations develop, strengthen, and maintain residency programs while ensuring compliance with GME requirements and supporting broader workforce development initiatives. The Senior Consultant will collaborate with clients and internal teams to provide technical expertise, data analysis, project management, and practical recommendations that drive successful outcomes. The ideal candidate brings experience in GME, strong analytical and communication skills, and the ability to manage multiple projects in a collaborative environment.
Job Summary
The Senior Consultant is responsible for helping organizations through healthcare-related research, technical assistance, grant writing, policy analysis, strategic planning, procurements, program development, quality improvement, financial and reimbursement strategies, operational support, evaluation, product development and a range of other tasks. As an experienced expert within the firm, the Senior Consultant is responsible for client services, project management, and supporting the firm’s efforts to develop business through participation in the competitive and/or non-competitive proposal development process.
Responsibilities
Work Performed and Job Requirements
- Client management
- Meets with clients and colleagues to understand requirements.
- Gathers and organizes information about the issue to be solved or the procedure to be improved.
- Analyzes data to identify and understand issues to be addressed.
- Presents findings to internal colleagues, and clients.
- Provides advice, implementation plans, and/or suggestions for improvement, according to project objectives.
- Evaluates client needs, as warranted, and adjusts as appropriate.
- Ensures that all deliverables are high-quality in all aspects (content, grammar, presentation, etc.).
- Serves as a subject matter expert on projects.
- Project management
- Undertakes internal and external short-term and/or long-term project management to address identified issues and needs.
- Develops and documents tools, analysis, frameworks, tracking tools, road maps, dashboards, and/or other approaches to manage a variety of large and small projects.
- Business development
- Supports firm business development activities to expand funded work from existing clients and/or new clients.
- Develops and maintains a pipeline of future work
- Participates in competitive and/or non-competitive proposal development and submission.
- Leadership
- Leads and manages teams, provides developmental feedback, and advances internal initiatives.
- Serves as a mentor for other staff members, as requested.
- Performance metrics
- Ensures performance meets or exceeds HMA expectations in the following areas:
- Billable hour target attainment.
- Manages to budget/project caps established at the outset or assists in negotiating additional fees.
- Meets quality and operational standards.
- Participates in internal activities related to business strategies, forecasts, adoption of new technologies/platforms/approaches, and other process improvements.
- Completes administrative requirements of the role in a punctual manner, including training, reporting, timesheets, expense reports, forecasting, and all other time-sensitive administrative duties.
- All other duties as assigned.
This role requires frequent travel to client sites and HMA offices.
Qualifications
Education/Training
Minimum of a bachelor’s degree in business management, public health, or a related discipline is required. Equivalent work experience in lieu of a bachelor’s degree, although not desired, may be determined as acceptable. A master’s degree in a related discipline is strongly preferred.
Experience
Minimum of 5 years of progressively increasing prior experience in work involving publicly funded healthcare including, but not limited to policy, administration, operations, compliance, research, consulting, or evaluation.
Knowledge, Skills and Abilities
- Strong project management skills.
- Solid time management skills.
- Excellent attention to detail.
- Ability to multi-task and adhere to strict deadlines.
- Capable of handling confidential information in a discreet manner.
- Ability to work extended hours when deadlines are approaching.
- Excellent internal and excellent professional networking skills.
- Excellent critical thinking skills.
- Exceptional oral and written communication skills.
- Superior interpersonal skills, including leadership, contribution to culture, and acceptance of accountability.
- Demonstrated thought leadership and deep expertise in more than one critical healthcare area.
- Ability to maintain an approach to stay current in trends in areas of subject matter expertise.
Core Competencies
Job Level Competencies
- Analytical Thinking - Synthesizes data, trends, and stakeholder input to inform consulting deliverables and recommendations.
- Peer Coaching - Strengthens team capability by providing timely feedback, sharing consulting knowledge, and modeling effective approaches.
- Accountability - Holds self-responsible for quality, timeliness, and results in client-facing work.
Additional Info
This addendum defines the specific expertise, experience, and responsibilities required for success as a Senior Consultant within the Finance & Operations practice, supporting Graduate Medical Education (GME) and Workforce Development engagements. It supplements the core Senior Consultant job description and is used for hiring, development, and performance management. This specialization focuses on workforce initiatives, with a special focus on developing, remediating, and supporting residency programs in primary care, psychiatry, and other specialties. In addition, this specialization can support other workforce development projects for clients.
Specific Responsibilities – GME and Workforce Development
- Serve as a subject matter expert on GME program development, applications, compliance monitoring and audit preparation and remediation.
- Provide technical support and analysis related to establishing new residency programs, including developing curricula, filing required federal and state forms, supporting clients in identifying areas of compliance risk with requirements from the American College of Graduate Medical Education, and other projects.
- Support projects ensuring Medicare add-on payments related to Indirect Medical Education (IME) and Graduate Medical Education (GME), and teaching health center (THC) requirements can be effectively claimed by clients.
- Apply working knowledge of GME programs and their requirements to client engagements.
- Develop, review, and validate models and tools used to assess GME performance and policy impacts.
- Collaborate with multidisciplinary teams to translate complex rules and data into actionable insights and client recommendations.
- Support client communications by preparing clear, accurate, and professional presentations, reports, and technical documentation.
- Contribute to project management activities, including meeting deadlines, managing workplans, and ensuring high-quality deliverables.
- Participate in business development efforts by supporting proposal development and identifying opportunities related to GME and workforce development work.
Preferred Expertise and Knowledge
- Minimum of 5 years of experience in graduate medical education. Experience in other kinds of health care workforce development areas preferred.
- Detailed knowledge of processes related to programmatic compliance audit preparation, documentation management, and remediation strategies.
- Demonstrated experience working with academic medical centers, physicians, and other stakeholders in the GME and workforce development space.
- Advanced data analytics, Excel, Word, and writing skills.
- Ability to work effectively both independently and in collaborative team environments.
- Strong analytical, problem-solving, and communication skills, with the ability to explain technical concepts clearly to clients and internal teams.
Performance Emphasis
Success in this role is measured through:
- Accuracy and quality of GME deliverables.
- Effective application of knowledge of GME requirements to help clients achieve superior results.
- Client satisfaction, retention, and repeat engagements related to GME and workforce development projects.
- Quality and effectiveness of data analytics, modeling, and reporting outputs.
- Collaboration with internal teams and contribution to knowledge-sharing within the Finance & Operations and other service lines.
- Support of business development efforts through technical input, proposal support, and identification of new opportunities.
