Minimum two years as Epic Principal Trainer or Instructional Designer
Multiple certifications preferred
Project management experience preferred
PMP certification preferred
Strong communication skills
Highly organized and adaptable
Responsibilities
Perform consulting and administrative services for Epic projects
Apply technical expertise to resolve client system issues
Mentor client's project teams in strategy
Track and document project risks and issues
Analyze and document workflows for optimization
Collaborate with project leadership in documentation and facilitation
Lead meetings on project status and coordination
Attend corporate functions as a company representative
Benefits
Opportunity for professional development and certification
Involvement in diverse project assignments
Mentorship opportunities within client teams
Exposure to various working environments
Inclusive workplace culture that supports diverse backgrounds
Full Job Description
Senior Consultant
A Senior Consultant provides consulting services to clients on Epic-related projects in an analyst, project management, project leadership or training capacity.
Key Responsibilities
Perform Epic-related consulting and administrative computer services for Nordic clients
Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems
Mentor client project teams as necessary in project and system build strategy
Track and document risks and issues
Analyze and document workflows
Work closely with project leadership, including documentation and facilitation
Work directly with Epic end users. Monitor workflows, provide documentation, and optimization suggestions
Lead meetings regarding project status and on-going work-product coordination
Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client's statement of work
May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers
Skills and Experience
All consultants must possess at least one Epic certification
Minimum two years' work experience as an Epic Principal Trainer or Instructional Designer after certification
Multiple certifications preferred
Some project management experience is preferred
For project management/leadership roles, PMP strongly preferred
Strong communication skills, written and verbal
Highly organized, able to multi-task as well as maintain intense focus on individual tasks
Self-starter with ability to maintain schedule, meet deadlines, and monitor one's own work product
Highly adaptable; able to acclimate quickly to new project assignments; to include, but not limited to:
Adapt quickly to new work environments
Work successfully with different teams and co-workers
Client workplace rules and regulations
Varying travel and living arrangements due to project location changes
Aptitude for mentoring and guiding others
Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values
Very high degree of professionalism
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About Nordic
Nordic is a healthcare technology company that provides solutions to improve the health of patients and populations. The company offers a range of services, including consulting, managed services, and software development. Nordic is focused on helping healthcare organizations improve their operations and patient outcomes through the use of technology. The company has a team of experts in healthcare IT, clinical operations, and revenue cycle management. Nordic is committed to delivering high-quality solutions that meet the needs of its clients.