Job Purpose and Impact- The Senior Consultant - Application Development is a key role in the Digital Technology and Data team, assisting the Director of Engineering manage the complexities of the Commercial Portfolio of platforms and products. Knowledge of license management, vendor management and planning and forecasting for a large technical ecosystem (CRM, MarTech, Branding, Insights, and Creative) will be vital.
Key Accountabilities- USER COMMUNICATION & SUPPORT: Plays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs.
- APPLICATION SUPPORT: Conducts complex technical application support activities to deliver on business outcomes.
- STAKEHOLDER MANAGEMENT: Partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals.
- INCIDENT & REQUEST MANAGEMENT: Leads prioritization of incoming incident tickets and user requests.
- VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates complex contracts.
Qualifications- Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
- Salesforce Experience - Sales Cloud, Service Cloud, Marketing Cloud. Agent Force and Data 360 a plus.
- Working knowledge of planning and forecasting for different licensing models - per user per month, consumption-based, flat fee / retainer, time and material
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Compensation DataThe expected salary for this position is $100,000 - $140,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance.
At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellnessto learn more (subject to certain collective bargaining agreements for Union positions) .
Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law
