The Senior Quality Manager is responsible for leading and managing the company's overall quality program, ensuring high standards across all projects. Their duties include conducting quality audits, maintaining quality documentation, providing reports to senior management, and presenting findings to stakeholders. They lead training programs, evaluate supplier and subcontractor performance, and address quality issues promptly. The role also involves ensuring compliance with construction regulations, fostering team collaboration, and promoting continuous improvement through leadership and mentoring.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Quality Leadership: Assists the Director with developing, implementing and managing the company's overall Quality program to ensure high standards are maintained across all projects.
- Quality Audits: Conducts regular QC audits of project job sites, and issues formal QC Audit results/actions.
- Documentation and Reporting: Ensures that the quality team's Quality documentation is maintained and up to date, including inspection reports, non-conformance reports, corrective action plans, and project quality plans. Provides regular reports to senior management on the status of Quality initiatives, non-compliance issues, and corrective actions. Presents findings to Owner's Representative as needed.
- Training and Development: Leads the development and delivery of training programs for field and office teams to improve quality practices and awareness. Promotes a culture of continuous improvement.
- Supplier and Subcontractor Management: Evaluates the quality performance of suppliers and subcontractors, ensuring compliance with contractual agreements and industry standards.
- Problem Resolution: Identifies and addresses quality issues in a timely manner, working collaboratively with project teams to implement corrective actions and prevent recurrence.
- Compliance: Stays up to date with construction regulations, standards, and best practices, ensuring the company complies with local, state, and federal building codes and safety regulations.
- Team Leadership: Fosters a culture of collaboration and growth by leading and mentoring team members, providing guidance, support, and development opportunities to enhance individual and team performance.
TECHNICAL SKILLS AND KNOWLEDGE REQUIRED - Advanced understanding of three phase Quality Control (QC).
- Advanced knowledge of quality assurance methodologies, tools, and standards (e.g., ISO, HCAI, DSA, NAVFAC/USACE QCM,).
- Current HCAI/OSHPD Class A Hospital Inspector (IOR) certification required.
- Proficiency in quality management software and tools.
- Strategic understanding of Jurisdictional process and compliance.
- Proven ability to manage, collaborate and partner with SI's (Special Inspectors)
- Advanced understanding of applicable codes, standards, and compliance requirements.
- Proven experience managing close out and commissioning of projects.
- Capable of analyzing data, identifying trends, and offering insights into Quality improvements.
REQUIRED EDUCATION AND WORK EXPERIENCE - Bachelor's degree in quality management, engineering, or a related field or equivalent preferred, or equivalent experience.
- Typically, minimum of ten years of construction experience to include public works and federal construction projects, including a minimum of nine years' experience in Quality for major public works projects. Commercial and Industrial construction projects experience preferred.
- Extensive experience managing quality on HCAI/OSHPD healthcare construction projects.
- Current HCAI/OSHPD Class A Hospital Inspector (IOR) certification required.
BEHAVIORAL COMPETENCIES REQUIRED - Advanced ability to effectively lead, manage and mentor staff.
- Ability to clearly define goals, understand audiences, manage productive meetings, manage and build team morale.
- Strategic communication skills. Ability to address an audience of various sizes and effectively communicate his/her message and ideas Ability to write clear and concise thoughts in a professional manner.
- Strategic decision quality and use of sound judgement.
- Strategic customer focus and the ability to work cohesively with many constituents.
- Displays and attitude of ownership and responsibility.
- Self-starter.
- Exhibits managerial courage.
PHYSICAL REQUIREMENTSPerformance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and negotiate work areas under construction Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus Performing this job requires use of hands to finger, handle, or feel objects, tools or controls, sit, talk, hear, stand, climb, balance, stoop, kneel, crouch, or crawl While performing the duties of this job, the employee regularly works on-site at the construction work site where the employee is exposed to moving mechanical parts; high precarious places; fumes or airborne particles; outside weather conditions and risk of electrical shock The noise in these work environments is usually moderate to very loud
This is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
