Senior Configuration/Change Enablement SpecialistLocation: Remote - Available across U.S. and Puerto Rico
Clearance Level: Public Trust (ADP/IT-II); Tier 3 Investigation (NACLC)
Citizenship: U.S. Citizenship required
SummaryWe are seeking candidates for a potential opportunity as
Senior Configuration/Change Enablement Specialist to lead and mature configuration management strategies across a complex federal IT environment. This position provides subject matter expertise in CM policy, CI lifecycle oversight, change governance, and audit management in support of enterprise-scale operations within the Defense Health Agency.
Key Responsibilities- Develop and institutionalize enterprise CM policies, plans, procedures, and templates.
- Lead CM audits and define corrective action strategies to address discrepancies.
- Serve as SME for Infrastructure CM, working with asset, cybersecurity, and KM teams.
- Identify and manage infrastructure CI relationships, baselines, and traceability.
- Maintain CI attributes, dependency mapping, and relationship records in CMDB.
- Analyze change ticket data to create dashboards and executive briefings.
- Review foundational CM documents (CM Plans, SOPs, Charters) for accuracy and completeness.
- Facilitate CAB meetings and document outcomes, agendas, and action items.
- Mentor and train junior CM staff and stakeholders on policy, process, and reporting.
Preferred Tools & Technologies- ServiceNow, BMC Remedy, or similar ITSM/CMDB platforms
- Microsoft Office Suite, Visio, Power BI
- ITIL or ISO CM frameworks
- Configuration audit tools and metrics dashboards
Minimum Qualifications- 5-7 years of experience in Configuration Management and Change Enablement.
- Proven expertise in CM policy development, audit execution, and enterprise CI management.
- Ability to communicate complex technical requirements to diverse audiences.
- Ability to obtain and maintain a Tier 3 Public Trust clearance.
Education & Certifications- Required (Foundational - one of the following):
- Bachelor's degree in IT / Cybersecurity / Data Science / IS / CS (ABET or CAE accredited),
- OR CISSP / Security+.
- Required (CE - one of the following):
- Microsoft Project,
- OR Microsoft Azure DevOps Solutions.
Why Join Us?Apply today and lead the charge in enterprise IT configuration and change governance that impacts global mission readiness.
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Your expertise will help ensure secure, efficient, and compliant operations across the Defense Health Agency's global enterprise.Please Note: This position is contingent upon contract award. Candidates selected will be notified once the award has been confirmed. 
