Senior Complex Claims Professional

Berkshire Hathaway Specialty Insurance

$160K — $180K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of experience in handling Casualty claims or equivalent experience
  • Strong expertise in complex claims analysis and resolution
  • JD preferred for candidates transitioning from private practice
  • Proven ability to work independently and collaboratively within a team
  • Exceptional communication, negotiation, and investigative skills
  • Capacity to manage multiple priorities in a fast-paced environment
  • Experience handling excess claims across various jurisdictions
  • Must have or be willing to obtain necessary adjuster licenses.

Responsibilities

  • Lead comprehensive claims management for complex casualty claims across policies
  • Take ownership of the entire claims lifecycle from loss notice to resolution
  • Act as a trusted advisor for internal partners, insureds, and brokers
  • Analyze policy language and draft well-supported coverage determinations
  • Drive forward investigations and coordinate with experts for timely progress
  • Manage defense counsel and external vendors with strong oversight
  • Collaborate closely with insureds and brokers during the claims process
  • Assess liability, damages, and coverage to support strategic decisions
  • Set and manage claim reserves, providing recommendations when necessary
  • Prepare concise reports reflecting claim strategy and developments
  • Represent BHSI at mediations, client meetings, and trials as required.

Benefits

  • Comprehensive health, dental, and vision benefits
  • Short-term and long-term disability insurance
  • Life insurance for employees and their families
  • Accidental death & dismemberment insurance for employees and their families
  • Flexible spending accounts and health reimbursement accounts
  • Employee assistance program
  • Retirement savings 401(k) plan with company match
  • Generous holiday and paid time off
  • Tuition reimbursement opportunities
  • Paid parental leave.
Full Job Description
Job Opportunity:

BHSI has an exciting opportunity for a Senior Complex Claims Professional on our Casualty claims team. At BHSI, claims is not a support function-it is a core pillar of our business. Our claims professionals are trusted experts who bring deep technical expertise, sound judgment, and a commitment to delivering exceptional outcomes for our clients.

In this role, you will manage a portfolio of complex casualty claims, handling matters from initial notice through resolution. You will play a key role in driving strategy, advising stakeholders, and delivering best-in-class claims outcomes while working alongside a highly collaborative and experienced team.

We are seeking an experienced professional to join our team in New York. This position is a great opportunity for practicing lawyers looking to transition out of a law firm as well as claim professionals with casualty claims experience.

Duties and Responsibilities:
  • Lead end-to-end claims management for complex casualty claims across primary and excess policies
  • Take ownership of the full claims lifecycle, from first notice of loss through final resolution
  • Serve as a trusted advisor to internal partners, insureds, and brokers
  • Analyze policy language and draft clear, well-supported coverage determinations
  • Drive investigations forward, coordinating with experts and ensuring timely progress
  • Manage defense counsel and external vendors, maintaining strong oversight and accountability
  • Partner closely with insureds and brokers throughout the lifecycle of the claim
  • Assess liability, damages, and coverage exposure to inform strategic decision-making
  • Set and manage reserves within authority, providing recommendations where appropriate
  • Prepare clear, concise reporting that reflects claim strategy and developments
  • Represent BHSI at mediations, client meetings, and trials as needed


Qualifications, Skills and Experience:
  • A minimum of 15 years of experience handling Casualty claims, or matching equivalency.
  • Strong technical expertise in complex claims analysis and resolution
  • JD preferred, particularly for candidates transitioning from private practice, but not required
  • Demonstrated ability to work independently while collaborating effectively in a team environment
  • Exceptional communication, negotiation, and investigative skills
  • Ability to manage multiple priorities in a fast-paced, dynamic environment
  • Experience handling excess claims across multiple jurisdictions
  • Must possess or be willing to obtain required adjuster licenses

BHSI Offers:
  • A competitive package and exciting growth opportunities for career-oriented teammates.
  • A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
  • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
  • Benefits that support your life and well-being, which include:
    • Comprehensive Health, Dental and Vision benefits
    • Disability Insurance (both short-term and long-term)
    • Life Insurance (for you and your family)
    • Accidental Death & Dismemberment Insurance (for you and your family)
    • Flexible Spending Accounts
    • Health Reimbursement Account
    • Employee Assistance Program
    • Retirement Savings 401(k) Plan with Company Match
    • Generous holiday and Paid Time Off
    • Tuition Reimbursement
    • Paid Parental Leave


The base salary range for this position is $160,000 to $180,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

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