About The RoleAt Myriad360, the
Client Solution Architect (CSA) is essentially the technical quarterback for the account and the right-hand technical partner to the Account Executive. The AE owns the overall account relationship and sales strategy; the CSA owns helping turn client needs into a coordinated technical strategy. That aligns directly with how Myriad leadership has described the role internally: CSAs support the sales regions, qualify opportunities, connect technical specialties, and bring the right technical resources into the sales process early.
Must be based in the United States and reside in Austin or Dallas Texas. Travel up to 40% may be required.Other responsibilities include: - Own technical discovery
The CSA should be able to lead a conversation with the client and understand their current environment, business objectives, technical challenges, upcoming initiatives, budget/timeline considerations, and where Myriad can provide value. The CSA shouldn't simply wait for the customer to tell us which product they want.
- Uncover and qualify opportunities
A major part of the job is asking the right questions to turn conversations into opportunities. Internally, Myriad has highlighted CSA success specifically around uncovering client pain points and connecting those problems to solutions across Data Center, Networking, Security, Cloud, and Professional Services.
- Be broad technically-not necessarily the deepest SME
The CSA needs enough technical breadth to have credible conversations across Myriad's portfolio. They don't need to personally design every solution.
- For example, if a conversation moves deeply into security, the CSA should recognize the opportunity, ask enough questions to establish what is needed, and then bring in the appropriate Security SE/SME. The same applies to networking, cloud, services, automation, observability, data center, etc.
- Orchestrate Myriad resources
This is one of the most important distinctions of the role. The CSA should know who needs to be involved, when they need to be involved, and why
- Think: Client → AE + CSA → appropriate SMEs / SEs / Services / PMO / Partners
- Rather than having the AE independently chase five different engineering teams, the CSA helps coordinate the technical side of the opportunity.
- Stay engaged through complex opportunities
The CSA shouldn't disappear once an SME gets involved. For larger or more complicated engagements, internal Myriad guidance specifically calls for CSA participation in client kickoff calls and weekly status meetings. The CSA helps maintain continuity from discovery → architecture → proposal/SOW → implementation handoff.
- Translate technical conversations into business outcomes
A strong CSA connects technology back to what the customer actually cares about: reducing risk, improving resiliency, lowering cost, modernizing infrastructure, improving operational efficiency, supporting growth, increasing security, or simplifying management.
- Instead of "You should buy Pure Storage," the conversation becomes "Here's the operational problem we're solving, here's the architecture we recommend, and here's why."
- Help the AE grow the account
The CSA is a technical extension of the sales team. That means understanding the account well enough to recognize adjacent opportunities. - Complete ongoing security awareness training and comply with company policies to the requirements section
- Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
- Other duties as assigned
Desired skills and experience: - 7-10 years of experience in solution architecture, pre-sales engineering, or technical consulting
- Demonstrated success in designing and selling comprehensive, multi-domain enterprise solutions
- Advanced consultative discovery skills with a proven ability to guide client decision-making processes
- Broad technical proficiency across at least two Myriad360 core practice areas
- Capability to independently manage complex technical sales cycles
- Relevant OEM certifications are highly preferred
Some of Our Benefits - Unlimited Paid Time Off (PTO)
- Incentive compensation plans for all employees
- Company-funded 401k contributions
- Zero-cost employer-covered health insurance
- Annual BYOD (Bring Your Own Device) reimbursement up to $500
- Paid Parental Leave
- Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
- Quirky, diverse, respectful, high-performing coworkers you'll want to achieve greatness with!
Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $250,000 - 300,000, plus opportunities for profit-sharing bonus and/or commission. Compensation in other geographies may vary. 
