Senior Client Service Associate - Private Wealth Management

Harris Associates

• $110K — $140K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Economics, Accounting, Business Administration, or related field
  • 3-5 years of experience in Private Wealth Management in a client-facing role
  • Knowledge of investment products and services in a PWM or similar environment
  • Strong project management and organizational skills
  • Excellent attention to detail and ability to handle complex tasks
  • Ability to work independently and manage multiple deadlines
  • Strong analytical skills and sound judgment for client issue resolution
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office and CRM platforms

Responsibilities

  • Develop and expand private wealth relationships with clients
  • Contribute to client meetings on investment strategy and market developments
  • Collaborate with internal teams to deliver comprehensive client solutions
  • Prepare materials for client meetings and presentations
  • Manage the client onboarding experience
  • Implement and monitor the team's client service model

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Paid time off
  • Profit sharing plan
  • 401k plan
  • Tuition reimbursement
  • Commuter benefits
  • Holistic wellness benefits
  • Volunteer programs
Full Job Description
The Position

The Private Wealth Management (PWM) team works with high-net-worth individuals, families and related institutions, building customized separate account portfolios around each client's objectives, risk tolerance, income needs, liquidity and time horizon - with a focus on capital preservation and long-term growth.

The Senior Client Service Associate is responsible for the full life cycle of a relationship and supports the Portfolio Management team to further develop and enhance existing client relationships. Our goal is to provide an exceptional client experience by serving as a strategic and trustworthy partner to maintain long-term relationships with clients.

Responsibilities:
  • Develop, manage, and expand private wealth relationships with existing and prospective clients
  • Attend and contribute to client meetings and discussions covering investment strategy, account performance, new products, and market developments to promote growth and strengthen client relationships
  • Partner with internal business units and subject matter experts to deliver comprehensive solutions and address client needs
  • Prepare materials for client meetings, reviews, due diligence meetings, and prospect presentations
  • Own and manage the client onboarding experience
  • Develop, implement, and monitor the team's client service model

Qualifications
  • Bachelor's degree in Finance, Economics, Accounting, Business Administration, or a related field
  • Minimum 3-5 years of prior experience in Private Wealth Management (PWM), in a client-facing role working directly with high-net-worth individuals and families
  • Demonstrated knowledge of investment products, services and terminology, gained within a PWM or comparable private client environment
  • Strong project management and organizational skills
  • Excellent attention to detail and the ability to perform a wide variety of complex and confidential tasks with speed and accuracy
  • Ability to work independently and in a team environment, managing multiple and conflicting deadlines with initiative and adaptability
  • Strong analytical skills and sound independent judgment to solve client issues
  • Excellent verbal and written communication skills and the ability to communicate constructively within the department and the firm
  • Proficient with Microsoft Office applications and CRM platforms


We offer a comprehensive benefits package designed to integrate life and work and to support our employees and their families. Benefits include, but are not limited to; medical, prescription drug, dental and vision insurance, paid time off, profit sharing plan, 401k plan, tuition reimbursement, commuter and holistic wellness benefits along with volunteer programs.

Actual annual base salaries may vary based on factors including but not limited to education, training, experience, and other job-related factors. If hired, base pay will be determined on an individualized basis and is only one part of the total compensation package, which, depending on the position, may also include a discretionary performance bonus and other Harris sponsored benefit programs.

Expected range for this Chicago-based role

$110,000-$140,000 USD

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