OverviewTHE ROLE
The Position: The Business Systems Analyst – Supply Chain is responsible for collaborating between all Great Dane departments, IT teams, external consultants, and vendors to translate business requirements into system functionality and solutions. The Business Systems Analyst is based in either our Chicago or Savannah headquarters, but remote work is a possibility. Reporting to the Director of Application Development, the position will ensure quality systems through comprehensive testing, and strive to continuously improve business process efficiency using technology solutions.
Responsibilities
WHAT YOU’LL DO
- Gather, understand and document business objectives, specifications and requirements.
- Act as the primary liaison with key functions, understanding business and technology challenges, opportunities.
- Seek out opportunities for business process improvement with a focus on improved use of system functionality and data.
- Document business processes, requirements and functional designs, and understand usability.
- Participate in end user support for key application and data areas.
- Define and articulate business rules required for data accuracy and consistency.
- Identify and resolve data quality issues.
- Test and maintain computer programs and systems.
- Conduct investigational analysis and evaluation to determine project or application feasibility.
- Prioritize and satisfy multiple requests and system requirements to meet project objectives.
- Identify and understand issues that may impact day-to-day operations and/or projects and work with business users on evaluating solutions. Communicate status, solutions and concerns.
- Disseminate information in a timely manner within the team and across functions or teams.
- Establish and maintain relationships within the business or function.
- Develop training materials and train others as appropriate on specific area of business or systems expertise.
- Acquire new systems knowledge through networking, research, reading and formal training.
- Other duties as assigned.
Qualifications
YOUR SKILLS & ABILITIES (REQUIRED QUALIFICATIONS)
- Education: Bachelor’s degree in Computer Science, Engineering, or Operations Management preferred.
- Experience: Minimum of 10 years work experience in applying information systems solutions to business challenges required. Experience as a business analyst on large projects or multiple concurrent small projects is required, specifically ERP implementation and support experience.
- Skills: Strong business acumen in more than one function, specifically in Purchasing, Sales Order Management, MPS/MRP, Inventory Management and Transportation Management.
- Exposure to one or more ERP system, with JD Edwards preferred.
- The ability to translate and communicate complex concepts across business functions.
- Experience with process/data mapping.
- Experience in system testing, problem resolution, and training.
- Knowledge of application development processes, SDLC preferred.
- Experience with project management is preferred.
- Must have good analytical, statistical and problem-solving skills. Must be detailed oriented
- Strong communication skills (verbal/written/listening). Must demonstrate patience with end users.
- Strong sense of urgency and follow-up skills.
- Demonstrated work ethic that emphasizes customer focus, quality and continuous improvement.
- Ability to work alone and in a team setting, often in a remote capacity.
- Experience with Business Intelligence tools (Power BI) and Repetitive Process Automation tools (Orchestrator) a plus.
- Travel: Must be able to travel domestically up to 50%.
PHYSICAL/MENTAL REQUIREMENTS
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close and distance vision.
- Work environment: The noise level in the work environment is usually minimal to moderate.
BENEFITS OVERVIEW
- Competitive compensation
- Benefits, including but not limited to dental, vision, and medical with employer contributions
- Retirement programs, including a Pension Plan and 401(k) Plan with employer match
- Tuition Reimbursement
- Paid holidays and vacation
- And more!
SALARY RANGE
The expected salary range for this role is $85,957 - $174,994 per year.
The above represents the expected salary range for this job requisition. Ultimately, in determining your exact pay, we may also consider your skills, experience, and other job-related factors.
