Outpatient Imaging - White Oak
If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.As a Senior Business Operations Manager you will:
• Coordinate, in conjunction with the physician leader and Director of Operations and Business Development, the human resource functions for clinical staff including hiring, performance evaluation and counseling.
• Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards, including multimodality in each of these offices.
• Manager will oversee two CT machines, Two Xray units, Two MRI units including evening shifts.
• Manager is responsible for managing physicist and PM requirements for both offices and multimodality units.
• Responsible for ACR accreditation and Reaccreditation for both offices and two modality units in each offices.
• Responsible for team members at 9711 Suite 101/203 office and North Bethesda Office.
• Determines the composition and scheduling of staff to assure the delivery of effective and cost-efficient care.
• Provides day-to-day operational supervision of a two different office team of administrative, technical, and/or clinical (non-provider) employees. Includes working in collaboration with Administrator to interview, hire, terminate, discipline, manage performance, etc. of non-provider team members.
• Work with Director to coordinate workflow, standardized processes, and manage efficient operations.
• Able support clinically team member with procedures and processes.
• Will support with organizational growth of Outpatient Imaging centers.
• Required to travel to all current outpatient imaging offices
• Provides clear guidance and support with structured processes and procedures across the board in
• Provides guidance and support to team members to efficiently do their job responsibilities.
• Coordinates operational needs/requirements of office to include but not limited to maintain machines and equipment; to procure office and medical supplies, equipment, phone service, IT support, etc
• Assists in providing information for budget justification, and maintains reports and records needed to account for utilization of funds.
• Manage all Supply need for the offices.
• Develops, evaluates, recommends and implements methods to improve the processing of the work of the office and utilization of personnel and equipment.
• Will manage all equipment operations, downtime of the Equipment's and create PO for Services for offices.
• Manage all clinic patients assist and create process for Clinics patients and work with the team to give clear direction on scheduling and proper billing.
• Supports departmental leadership in decision making by providing data and benchmark information to assess capital equipment ability to meet departmental needs. Participates in strategic planning activities to develop a plan for future capital equipment.
• Identify and track new business opportunities
• Develops, revises and implements standards and policies for operational aspects of OP Imaging patient care goals and objectives.
• Demonstrates understanding of how to facilitate and promote a cultural change in an organization
• Participate in hiring process of new team members which includes interviews, panel interview, interactions, etc.
• Champion AHC OP Imaging culture, identify and propose innovative ways to enhance the employee experience
• Responsible for all system upgrades/testing etc. as it relates to Patient Access computer programs (i.e.; electronic scheduling book, registration functions, etc.)
• Build programs that serve as a pipeline for imaging referrals.
• Participate in hiring process of new OP Imaging team members which includes interviews, panel interview, interactions, etc.
• Familiarity with Press Ganey and patient satisfaction survey results.
• Uphold the values and customer service standards of the organization.
• Ability to work under pressure and balance many competing priorities.
• Responsible Front desk team members and their processes.
• Other duties as assigned and/or needed.
Qualifications include:
• B.A./B.S. degree from an accredited university in a business, healthcare or related field of study required. Master's Degree in related field preferred.
• Strong leadership and consensus building skills with minimum of five years supervisory experience in healthcare
• Minimum of five or more years of experience in Imaging.
• ARRT R.T. (R) or RN credentials required
• Polished presentation and interpersonal skills.
• Must possess top level business management, interpersonal, and facilitation skills.
• Needs good knowledge of Microsoft Office and Windows-based computer applications.
• Ability to work independently and handle a multi-task environment.
• Strong organizational skills.
• Protects organization's value by keeping information confidential.
• Performs all other duties as assigned.
Work Schedule:
Employment Type: Full TimeHours per Week: 40 HoursTypical Daily Schedule: Primarily Monday-Friday during regular business hours, with occasional evenings and weekends as needed to support operational demands, staffing needs and organizational initiatives.Shift Type: Day ShiftPay Range:$96,058.56 - $148,179.20
If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.
Under the Fair Labor Standards Act (FLSA), this position is classified as:United States of America (Exempt)
We do this by offering:
- Work life balance through nonrotating shifts
- Recognition and rewards for professional expertise
- Free Employee parking
- Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
- Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
- Paid Time Off
- Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
- Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
- Subsidized childcare at participating childcare centers
- Tuition Reimbursement
- Employee Assistance Program (EAP) support
