Bachelor's degree in business, operations management, or a related field
2-5 years of experience in business process analysis and operational strategy, preferably in the Media industry
Strong proficiency in Excel and/or SQL for report building
Excellent analytical skills to interpret data into actionable insights
Strong written and verbal communication skills for diverse audiences
Ability to manage multiple priorities in a fast-paced environment
Responsibilities
Provide business operations support and analysis to drive efficiency and revenue performance
Analyze sales pipeline and key commercial metrics for forecasting
Collaborate with cross-functional teams to identify trends and opportunities
Build and maintain reporting tools to track KPIs and performance
Translate complex business questions into structured analyses and recommendations
Support process improvement projects with defined requirements and scalable solutions
Present findings and recommendations clearly to stakeholders
Benefits
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Pharmacy Benefits
Income Protection Plans
Pet Services Plans
Mental Health Support
Wellness Coaching
HSA - Health Savings Account
Commuter Benefits
Gym & Fitness Center Discount Program
Full Job Description
At a Glance
The Senior Business Operations Analyst is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by business. Where You'll Be
Location: New York City, NY | Hybrid
We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we're in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.
Office address: 250 Park Ave S, New York, NY 10003 (Union Square) What You'll Do
Provide business operations support and analysis across RVOH Media, helping drive key initiatives such as efficiency, revenue performance, and operational scalability
Support sales planning and forecasting by analyzing pipeline, bookings, revenue performance, and other key commercial metrics
Partner with cross-functional teams, including Sales, Finance, Marketing, and Sales Operations, to identify trends, gaps, and opportunities for improvement
Build and maintain reporting, dashboards, and tools (Excel, SQL, Google Sheets, or similar) to track KPIs and operational performance
Translate complex or ambiguous business questions into structured analyses, actionable insights, and clear recommendations
Support process improvement projects, helping define requirements, evaluate tradeoffs, and recommend scalable solutions
Help maintain data quality and operational rigor through standardization, documentation, and governance
Present findings and recommendations to stakeholders and leadership in a clear, actionable way
Support ad hoc analyses and projects as business needs evolve
What We're Looking For
Bachelor's degree in business, operations management, or a related field
2-5 years experience in business process analysis, process improvement, and operational strategy in driving operational excellence, preferably within the Media industry
Strong proficiency in Excel and/or SQL, with the ability to build reports and tools that support decision-making
Strong analytical skills, with the ability to interpret data and translate it into clear insights and recommendations
Excellent written and verbal communication skills, with the ability to present to varied audiences
Ability to manage multiple priorities and work independently in a fast-paced environment
Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
Starting Salary: $75,000 - $88,000 *Note actual salary is based on geographic location, qualifications and experience
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Pharmacy Benefits
Income Protection Plans
Pet Services Plans
Mental Health Support
Wellness Coaching
HSA- Health Savings Account
Commuter Benefits
Gym & Fitness Center Discount Program
Hiring Timeline Notice THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 12/31/2026.
#LI-Hybrid
About PlateJoy
PlateJoy is a personalized nutrition platform that makes healthy eating easy. The platform creates custom meal plans and grocery lists for users based on their dietary preferences and health goals. PlateJoy also offers personalized coaching and support from registered dietitians. The company was founded in 2012 and is headquartered in San Francisco, California.