Application deadline: October 30, 2026, 12:00PM ET
Position: Senior Business Analyst, Financial Crimes / Know Your Customer (FCKYC)
Employment Type: Permanent
Compensation Details:- Business Analyst 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Location:- Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 3 days per week. (subject to change)
- This role will be performed from EDC's headquarters in Ottawa.
- Relocation assistance is available for candidates who meet the eligibility criteria.
Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.
Team Overview:The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
- Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC's 2030 business transformation.
- Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
- Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
- Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
We are looking for a Senior Business Analyst to join EDC's Financial Crimes and Know Your Customer Technology team.
The team builds and enhances mission-critical technology capabilities that help EDC manage financial-crime, customer, counterparty, regulatory, and operational risks. Its work supports capabilities such as Know Your Customer, customer and counterparty due diligence, screening, risk assessment, case management, and related compliance processes.
As a Senior Business Analyst, you will connect business subject-matter experts with technology delivery teams. You will translate business, regulatory, risk, data, and operational needs into clear requirements and fit-for-purpose delivery artifacts.
You will work in a matrixed environment with Financial Crimes and KYC specialists, product and platform teams, architecture, data, cybersecurity, and technology vendors. You will help these groups establish a shared understanding of business problems, solution outcomes, requirements, constraints, controls, and implementation priorities.
This is a senior individual-contributor role. You will be expected to lead complex analysis, facilitate decisions, challenge assumptions constructively, identify cross-functional impacts, and contribute to the continued maturation of the team's business-analysis and delivery practices.
What you will be doing:- Lead discovery and analysis for complex initiatives, clarifying the business problem, desired outcomes, scope, assumptions, constraints, dependencies, and risks.
- Elicit, analyze, validate, prioritize, and manage business, functional, non-functional, data, integration, and control requirements.
- Translate regulatory obligations, policies, risk decisions, and operational needs into business rules, workflows, requirements, acceptance criteria, and auditable outcomes.
- Document current and future-state processes, user journeys, decision logic, data needs, system interactions, and impacts to related applications and teams.
- Produce fit-for-purpose deliverables such as user stories, process models, business rules, data mappings, interface requirements, traceability records, and test scenarios.
- Facilitate workshops and decision-making with business, compliance, risk, data, architecture, security, delivery, and vendor stakeholders.
- Identify gaps and conflicts, assess options and trade-offs, and bring stakeholders to clear, documented decisions.
- Partner with product owners and delivery teams to refine and prioritize the backlog and maintain alignment with the FC/KYC platform roadmap.
- Support solution design, testing, user acceptance testing, implementation, operational readiness, and post-implementation validation.
- Provide peer review, practical guidance, and reusable approaches that improve business analysis quality and consistency across the team.
What we are looking for:- A degree or diploma in business, technology, engineering, information systems, or a related field, or an equivalent combination of education and relevant experience.
- Significant progressive experience delivering business analysis for complex technology-enabled change, normally gained through seven or more years in Business Analyst, Business Systems Analyst, or comparable roles.
- Experience in financial services, financial-crime compliance, KYC, customer or counterparty onboarding, screening, or another highly regulated environment.
- Demonstrated ability to translate business, regulatory, risk, data, security, and control needs into clear, testable requirements and delivery artifacts.
- Experience working across the solution lifecycle, from discovery and design through testing, implementation, and operational readiness, using Agile, hybrid, or similar delivery approaches.
- Strong analytical, facilitation, written communication, and stakeholder-management skills, including the ability to resolve ambiguity and conflicting requirements.
- Experience using Azure DevOps or a comparable backlog and requirements-management tool.
What will make you stand out:- Direct experience with KYC, due diligence, sanctions or watchlist screening, customer or counterparty risk rating, case management, or ongoing monitoring.
- Experience implementing configurable financial-crime, workflow, onboarding, or case-management technology, including ServiceNow Customer Service Management and screening tools such as Ripjar, Actimize, Finscan, etc.
- Experience with data mapping, data-quality rules, system interfaces, APIs, batch integrations, or vendor-product implementations.
- A recognized business-analysis credential such as IIBA CBAP, IIBA-AAC, PMI-PBA, or an equivalent certification.
- Bilingualism in English and French.
Eligibility:EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada
at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements.
Internal applicants must also meet EDC's eligibility criteria for applying to internal opportunities. For more information, please refer to Section 2.1 in the Talent Acquisition Standard, available on LINK under the Resources tab in the Policies & Procedures section. This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date.
Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.
Apply today!
Want to learn more about EDC? Check our website at https://www.edc.ca
