This opportunity is suited to a senior-level business analyst who can support a high-visibility program through requirements work, testing, implementation support, and cross-functional collaboration. You will help connect stakeholders, project teams, and delivery partners while contributing to project execution, documentation, and release readiness across iterative updates.
Responsibilities- Support requirements elicitation, prioritization, validation, and documentation.
- Document process changes, specifications, and business and system requirements.
- Lead stakeholder meetings and interviews.
- Analyze application support and maintenance needs.
- Participate in scoping application updates and upgrades.
- Plan, conduct, and evaluate testing activities.
- Support implementation activities and document outcomes.
- Serve as a liaison between development teams, vendors, and project stakeholders.
- Investigate reported system problems and recommend process improvements or workarounds.
- Schedule meetings and prepare agendas and minutes.
- Analyze federal and state rules and technical specifications.
- Support digital accessibility compliance.
- Develop and update test management plans and user acceptance test scripts.
- Execute and support user acceptance testing, create test records, test accessibility conformance, document outcomes, report defects, troubleshoot errors, and coordinate issue resolution.
- Provide concise status reports on progress, issues, and current enhancement or defect efforts.
- Document test scenarios with screenshots.
- Provide Driver's License and Control production support.
- Compile test plans and outcome reports.
- Support go-live activities, communicate schedule changes, update project documentation, maintain controlled work products, and prepare implementation outcome reports and recommendations.
RequirementsSenior Business Analyst level is defined as:- Five or more years of business analysis experience
- Capable of applying the listed knowledge, skill, competency, or performing the activity independent of supervision
- Able to instruct and mentor others in the exercise or performance of the business analysis responsibilities
- Mastery of industry standards and best practices for the business analysis responsibilities with the ability to contribute improvements to the practice
- In-depth understanding of PennDOT business and applicable federal and state requirements
- Knowledge of digital accessibility regulations, standards, and established accessibility practices
- Experience supporting requirements elicitation, prioritization, validation, and documentation
- Experience documenting process changes, writing specification documents, and identifying business requirements
- Experience participating in the scoping of application updates and upgrades
- Experience supporting implementations and documenting outcomes
- Experience planning, conducting, and evaluating testing activities
- Ability to analyze federal and state rules and pending technical specifications to identify requirements
- Experience identifying PennDOT-specific requirements through stakeholder interviews and documenting business and system requirements
- Ability to serve as a liaison between development teams and project stakeholders to resolve issues
- Experience working with business areas and vendors to ensure requested enhancements are delivered in a timely manner
Benefits- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
