Complex commercial claims need calm judgment and decisive action, and that's exactly what this
Senior Bodily Injury Adjuster (Commercial Lines) role delivers. You will focus on commercial premises liability and bodily injury exposures in a desk adjusting model, where strong early investigation and confident liability decisions make all the difference. This is a remote opportunity across Canada.
Compensation- Strong overall compensation package including base salary between $90,000 - $105,000 plus fixed bonus paid twice annually.
Benefits & Perks- Comprehensive health coverage (drugs, dental, vision exam coverage) and life insurance options
- Employer-matched retirement savings program
- Vacation and additional paid days off programs (personal days, sick days, and a dedicated mental health day)
- Paid support for continued learning, including CIP coursework and provincial licensing
- Remote setup support with equipment provided
- Extra programs may include volunteer days and charitable giving support
Responsibilities- Manage commercial bodily injury and liability claims from intake through resolution, with strong file ownership
- Conduct timely investigations by phone and virtual channels, including early fact gathering and clear next-step planning
- Assess liability, damages, and exposure, and set appropriate reserves and settlement strategy
- Maintain accurate, audit-ready documentation and organized files that meet quality standards
- Communicate professionally with stakeholders (claimants, counsel, internal partners, and vendors)
- Balance service, quality, and productivity expectations within a steady desk caseload
Qualifications- Completion of at least four CIP courses (progress toward full designation preferred), CIP designation, or adjuster license across Canada
- Proven experience handling commercial bodily injury and liability claims (premises liability, slip and fall, retail and warehouse exposures, third-party injury claims, etc.)
- Ability to work independently, apply sound judgment, and resolve claims efficiently
- Strong investigation skills, negotiation capability, and clear written documentation
- Willingness and ability to obtain required provincial adjuster licensing (support available)
- Comfort with a fully desk-based role and success in a remote team environment
- Assets: experience in a TPA environment, self-insured commercial accounts, and/or litigated BI exposure
