HVAC and Building Automation Systems Knowledge:- Working knowledge of HVAC and Building Automation systems, including how components interact at the system level.
- Understanding of energy use, sustainability considerations, and sources of operational inefficiency or waste.
- Systems-thinking mindset: ability to evaluate the full building system and how the components function to meet the customer's business expectations.
- Ability to interpret drawings, equipment, and job conditions.
- Capability to survey existing systems, identify deficiencies, and understand customer needs and operational challenges.
- The ability to determine repair, modification, replacement, and/or upgrade requirements to provide prospects with solutions to problems.
Solution Development & Project Scoping:- The ability to define and develop accurate scope of work and requirements of new and retrofit projects through review of drawings, specifications, equipment, and job conditions.
- Translate technical findings and customer requirements into practical, cost-effective solutions.
- Evaluate project requirements including system sizing, quantities, distances, labor, materials, subcontractors, and associated costs.
- Align technical solutions with customer financial considerations and return-on-investment expectations.
- Develop proposals using Harris' standard operating procedures.
- Present proposed solutions in a professional, consultative manner that differentiates Harris in the marketplace.
Prospecting:- Use Harris CRM to maintain an accurate, up-to-date sales pipeline.
- Maintain an active backlog of quotes to support consistent booking performance and sales goal achievement following the Harris sales SOPs.
- Identify new opportunities through prospecting, networking, referrals, and existing customer relationships.
- Promptly follow up on leads and referrals.
- Cross-sell and up-sell controls, service agreements, and mechanical project work to leverage Harris' full range of capabilities.
- Qualify opportunities and answer questions and objections with professionalism, clarity, and technical confidence.
- Plan and efficiently schedule appointments, site visits, and follow-ups to maximum productivity.
Customer Relations:- Conduct all business in alignment with Harris values.
- Maintain timely, clear, and professional communication with assigned accounts, prospects, and opportunities.
- Promptly addresses customer concerns to assure resolution of problems.
- Build strong rapport and productive working relationships with customers, vendors and Harris team members.
- Effectively represent the company's interests in all activities.
Other:- Participate in training sessions, industry events, and networking opportunities as assigned.
- Maintain consistent attendance to meet customer and team expectations.
- Perform additional responsibilities as requested to meet business objectives.
What we're looking for in you- Proven track record and the ability to identify retrofit building automation including modernizing, upgrades, or replacements in building automation
- The successful candidate will reside in the Baltimore/Washington area.
- Strong customer facing skills - ability to effective communicate with clients
- 5+ years of knowledge of HVAC, mechanical, and electrical and components
- 5+ years of experience with customer relationship development/maintenance
- Strong communication and interpersonal skills. Ability to effectively work in a team environment
- Understanding of energy use, sustainability, and operational waste in systems.
- Ability to:
- Interpret drawings, equipment, and job conditions
- Survey/identify systems and understand the prospect's needs and problems
- Provide prospects with solutions to problems
- Translate knowledge, experience, and solutions into proposals that will enhance the customer's facility while reducing costs to operate, maintain, and repair systems
Your life at HarrisAs one of the country's leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you!
From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country.
Harris Benefits + Compensation- Medical, dental, vision, and life insurance
- 401K with company match
- Vacation time, sick time, and paid holidays
- Paid Parental leave
- Sales Incentive Plan
Visit our Careers Page for additional benefit details: https://www.harriscompany.com/careers/employee-benefits-at-a-glance
Pay Range: $84,406 - $126,609 per year.
The actual salary offer will vary by candidate based on a wide range of factors such as specific skills, qualifications, experience, and location.
