Capital One Financial Corporation

Senior Associate, Product Manager- Global Payment Network

Capital One Financial Corporation$111K — $126K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or military experience
  • At least 1 year in product management or relevant fields (product design, agile delivery, business analysis, data science, or software engineering)
  • Bachelor's in computer science or engineering preferred
  • 1+ years translating business strategy into consumer-facing digital products preferred
  • 1+ years experience with core product platforms preferred
  • 1+ years working with cross-functional teams as a product owner in an agile context preferred

Responsibilities

  • Partner in transforming customer engagement with payment solutions
  • Evaluate current payment processes for improvement opportunities
  • Collaborate with teams across product areas to enhance features
  • Develop feature roadmaps prioritizing business needs and risk management
  • Autonomously conduct research and implement technology-driven features
  • Articulate and share product roadmaps to deliver added business value
  • Build relationships with tech teams and stakeholders to drive product outcomes

Benefits

  • Comprehensive health benefits
  • Financial wellness programs
  • Performance-based incentive compensation (cash bonuses and/or long-term incentives)
  • Inclusive work environment
  • Investment in employee growth and development
Full Job Description
Senior Associate, Product Manager- Global Payment Network

About the Team

As part of the Enterprise Payments Product team, you will partner in the transformation of how millions of customers engage with their money. You will be responsible for improving the consistency, scalability, and adoption of payment experiences across our platforms. This includes working with teams across the organization to evaluate current processes, identify areas for improvement, and implement solutions that support business goals and meet customer needs. You may work across product areas such as Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market, using data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products.

In this role, you9ll learn the essentials of being a product manager, and we9ll invest in you to grow in four key areas:

  • Human Centered

    • You9ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design

    • You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test

  • Business Focused

    • Demonstrating a growth mindset, you9ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

    • You9ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk

  • Technology Driven

    • You9ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology

    • You9ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers

    • You9ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy

  • Transformational Leadership

    • By actively participating in horizontal forums, you9ll harness a network of trusted relationships among tech teams, designers, key internalstakeholders and partner teams

    • You9ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team9s results and becoming a product matter expert

We want you if you are:

  • Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges

  • Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they9re doing what they9re doing. You always can rally associates to work with you

  • Do-er.You9re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You9re well organized, able to multitask and able to prioritize your work

  • Passionate & Customer Focus. You care about growing others and bringing them together around what9s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs

  • Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help

  • Team Player.You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Basic Qualifications:

  • Bachelor9s degree or military experience

  • At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

  • Bachelor9s degree in computer science or engineering

  • 1+ years translating business strategy or analysis into consumer facing digital products

  • 1+ years of experience working on core product platforms powering digital experiences

  • 1+ years working with cross functional teams as a product owner in an agile development process

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $101,100 - $115,400 for Sr. Associate, Product Management; $149,800 - $171,000 for Manager, Product ManagementMcLean, VA: $111,200 - $126,900 for Sr. Associate, Product Management; $164,800 - $188,100 for Manager, Product Management


Richmond, VA: $101,100 - $115,400 for Sr. Associate, Product Management; $149,800 - $171,000 for Manager, Product Management


Riverwoods, IL: $101,100 - $115,400 for Sr. Associate, Product Management; $149,800 - $171,000 for Manager, Product Management








Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate9s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

About Capital One Financial Corporation

Chevy Chase Bank is the greater Washington region's largest locally-owned banking institution providing a complete array of financial products and services to consumers and businesses in Maryland, Virginia, and the District of Columbia. The Bank, which is headquartered in Bethesda, Maryland, has approximately 250 branches and over 1,000 ATMs, more than anyone else in the greater Washington market. Chevy Chase Bank currently has over $16 billion in assets and services over 1 million customers. For more information about Chevy Chase Bank, please visit chevychasebank.com.

Capital One Financial Corporation Careers

Join the vibrant team at Capital One Financial Corporation, a leader in the financial services industry, where innovation meets purpose-driven leadership. As one of the most forward-thinking companies in banking, Capital One is the perfect place to jumpstart or advance your career with a myriad of job opportunities in various fields.

Work You’ll Do

At Capital One, we are committed to excellence and setting our team members up for success. By joining our dynamic team, you will engage in meaningful work that makes a real difference. From developing cutting-edge technology to crafting personalized financial solutions, every position at Capital One is geared towards redefining the future of banking.

Innovate and Lead

Capital One is not just a company; it's a hub of innovation and leadership. We empower our professionals to lead with their ideas and see them come to life. Our culture thrives on diversity and the unique perspectives each team member brings. Here, your skills in networking, problem-solving, and leadership will not only be valued but also nurtured through professional development and diversity training.

Grow Your Career

Capital One is deeply invested in the growth and development of its employees. With robust training programs, mentorship, and resources for professional enhancement, we ensure that your career trajectory aligns with your personal and professional goals. Whether it’s rising through the ranks or switching tracks via internal job opportunities, your growth is our priority.

Internship and Employment Opportunities

For those starting their journey, Capital One offers enriching internship programs that provide a glimpse into the culture and work ethic that drives our success. Interns gain hands-on experience, valuable insights, and the opportunity to network with leaders across the company. For seasoned professionals, we offer positions that challenge your expertise while encouraging balance and innovation.

Benefits and Culture

Choosing to work at Capital One means opting for a lifestyle where your well-being is prioritized. Our benefits package is designed to support you both at work and in your personal life, encompassing health, finance, and family. The inclusive culture at Capital One ensures that everyone, regardless of background, has the opportunity to thrive.

Join Our Team

Explore the various career paths available at Capital One and discover how your skills and passions can align with our mission. We are continuously hiring across multiple disciplines, eager to welcome curious, creative, and driven individuals to our team.

Stay Connected

Keep up to date with the latest in career opportunities and company news by joining our network. Tailor your job alerts to match your career preferences and get insider tips that can transform your application process, from crafting your resume to acing your interview.

Search Capital One Jobs

Ready to take the next step in your career? Search open positions that match your skills and interests. At Capital One, your next job opportunity could be the gateway to a fulfilling and prosperous career.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Capital One Financial Corporation is not just a company—it's a place where you can make an impact. Discover the opportunities waiting for you in a career at Capital One. Join us and shape the future of banking with your vision, skills, and enthusiasm.
Learn more about Capital One Financial Corporation
Size
51,500 employees
Market Cap
$34.1 billion
Industry
Net Income
$2.7 billion
Founded
1994
5 Year Trend
+2.4%
NASDAQ

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