About The RoleAs a Senior Operations Associate on the Operations Safety team, you will be a hands-on contributor to the safety systems, incident response, and SOP processes that support DoorDash Labs' autonomous products. You will execute day-to-day safety operations, analyze incident and operational data, and work closely with engineering, product, and field operations teams to help ensure safety is built into every phase of development and deployment. This is an individual contributor role for someone who thrives at the intersection of operational rigor and cutting-edge autonomy.
What You'll Do- Support incident response - triage and help resolve safety incidents; document findings and contribute to root cause analysis and corrective action follow-through
- Maintain and improve SOPs - draft, update, and maintain standard operating procedures; help ensure compliance across Labs programs and flag gaps to the team
- Track safety analytics & reporting - build and maintain dashboards and reports on operational safety metrics; surface trends, risks, and recommendations to the team
- Execute on-site and remote safety operations - monitor operations, run audits and safety checks, and escalate issues promptly across remote and on-site functions
- Support cross-functional safety work - partner with engineering, product, legal, and field operations to help embed safety into product design, launches, and scale
- Develop training materials - create and update training content and job aids for operators and field teams; help onboard and coach new team members
What We're Looking ForRequired- 4+ years in operations, safety, or a related field - autonomy, robotics, aerospace, or defense experience a plus
- Experience supporting safety or operational systems in a regulated or safety-critical environment
- Strong written and verbal communication skills, with the ability to explain risk data and findings clearly to cross-functional partners
- Strong analytical mindset; comfortable with ambiguity and fast-changing priorities
- Participate in on-call rotation and promptly respond to on-call events with urgency and rigor on nights and weekends.
Preferred- Familiarity with safety management systems (SMS), ISO 45001, or equivalent frameworks
- Experience developing training programs or instructional materials.
- Experience with autonomous systems, robotics deployment, or fleet operations at scale
- Proficiency in Google Workspace, Jira, and SQL
Why This Role- Help build the safety function at one of the most ambitious autonomy teams in tech
- Direct impact on systems that affect millions of real-world interactions
- Broad cross-functional exposure and a clear path to grow within Operations Safety
- Competitive compensation, equity, and benefits
CompensationActual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$93,800-$138,000 USD
