The Opportunity: Join Hamilton Lane as a Senior Associate on our Private Markets fintech product management team. We are focused on using innovation to change the private markets. You will have a passion for problem solving and will be focused on client and investment team business goals. As a product team member, you'll be involved in all aspects of the innovation process, from identifying friction points to creating technology.
Your responsibilities will be to:- Support product managers by translating business goals and user feedback into thoughtful product design.
- Conduct user experience (UX) research by interviewing clients and internal stakeholders, gather additional client feedback from Client and Sales teams, and conduct innovation sessions.
- Identify friction points, articulate core problem and scope.
- Investigate build, partner, buy methods to solve problem; develop and run POCs with available AI applications or software.
- Recommend solutions, articulate changes to business logic or processes, and bring stakeholders along the product development cycle.
- Document current and future state with diagrams, functional requirements, user stories.
- Dig into financial and business data and conduct data analytics to help get to the right number.
- Work closely with developers to ensure execution of work, triage user stories, and remove blockers for team.
- Test features, enhancements, and bug fixes before they land in users' hands.
- Use measurement and analytics pre- and post-launch of features and enhancements to communicate impact.
- Author product guides and contribute to marketing materials; influence the change management associated with a given project.
- Other duties and responsibilities as assigned
Your background will include:Must-haves:- 6+ years of experience in a private markets product management, portfolio management, or client relationship role.
- Analytical, problem-solver mind set, process-oriented.
- Self-directed, proactive.
- Excellent communication skills.
- Ability to work in a fast-paced, team-spirited environment with a strong attention to detail and little guidance.
- Be comfortable with ambiguity as client and business needs change, enjoy an iterative environment.
- Exhibits empathy and humility, willing to receive and adopt feedback.
- Champion of user or human centered design
Nice-to-haves:- Familiarity with typical product management tools such as Jira, Confluence, Figma, Pendo
Travel Requirements:BenefitsAt Hamilton Lane, our benefits philosophy is simple: to provide our employees with a competitive suite of benefits and services to help navigate through the complexities and challenges of working, living, raising a family, and eventually retiring.
To do this, Hamilton Lane offers the following benefits:
Enhancing Your Physical and Emotional Health Employees have access to healthcare coverage, mental health resources, health & fitness reimbursement program, and Wellness Rewards Program.
Developing Your CareerTuition and certification reimbursement programs are available, along with continual education and development trainings for you to grow with Hamilton Lane.
Supporting Your Family & CommunityFor our communities, Hamilton Lane provides paid time off to volunteer and compensates for referring qualified candidates that join our team.
For growing family, we offer an adoption reimbursement program, paid time off for new parents and newlyweds, and provide travel support for nursing parents.
Safeguarding Your Financial WellbeingHamilton Lane contributes to retirement programs and offers an employee stock purchasing plan.
