Carrier Global Corporation

Senior Associate, Enterprise Systems Integration

Carrier Global Corporation$80K — $95K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience
  • 3 to 5 years of hands-on experience with SAP Ariba
  • Strong knowledge of procure-to-pay and source-to-contract processes
  • Advanced proficiency in English
  • Experience with ITSM tools and ITIL-based support processes

Responsibilities

  • Provide Level 2 escalation support for SAP Ariba modules
  • Troubleshoot and resolve complex functional and technical issues
  • Develop, configure, and maintain Ariba solutions and workflows
  • Monitor integrations between Ariba and ERP systems
  • Manage incident, service request, and change tickets within defined SLAs

Benefits

  • Competitive total rewards package
  • Support for employees' health, security, and success
  • Access to various well-being programs
Full Job Description

About the role

As a Senior Associate, Enterprise Systems Integration, you will serve as the second-tier escalation point for our SAP Ariba procurement platform, resolving complex functional and technical issues and partnering with procurement, finance, and IT teams to keep the platform running reliably. This is a hands-on role for someone who enjoys solving real integration and workflow problems that keep the business moving, with direct visibility into how procurement technology supports company-wide operations.

Key Responsibilities

As a Senior Associate, Enterprise Systems Integration, you'll be responsible for:

  • Serving as Level 2 escalation support for SAP Ariba modules including Buying and Invoicing, Sourcing, Contracts, Supplier Lifecycle and Performance, and Ariba Network
  • Troubleshooting and resolving complex functional and technical issues, including workflow errors, approval flow failures, integration faults, and master data discrepancies
  • Developing, configuring, and maintaining Ariba solutions, including custom forms, approval workflows, catalog management, and business rules
  • Supporting and monitoring integrations between Ariba and ERP systems such as SAP S/4HANA or SAP ECC via CIG, middleware, or APIs
  • Managing incident, service request, and change tickets in the ITSM tool within defined SLAs, including root cause documentation

Requirements

We are looking for people who are analytical, detail-oriented, and comfortable working within SLA-driven support environments. If this is you, get in touch.

As a minimum you must have:

  • Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent practical experience
  • 3 to 5 years of hands-on experience supporting and/or configuring SAP Ariba
  • Solid understanding of procure-to-pay and source-to-contract processes
  • Advanced English proficiency
  • Proficiency with ITSM tools and ITIL-based support processes

Although not necessary, it would be nice if you have:

  • SAP Ariba certification in one or more modules
  • Experience with SAP S/4HANA or SAP ECC (MM/FI modules)
  • Scripting or development experience (SQL, JavaScript, or Python) for reporting and automation

Benefits

We offer a competitive total rewards package that may include other benefits and well-being programs. Offerings vary by role and location and are designed to support employees' health, security, and success.

About Carrier Global Corporation

Carrier is the provider of intelligent climate and energy solutions.

Carrier Global Corporation Careers

There has never been a more exciting time to explore job opportunities at Carrier Global Corporation, a leader in innovative climate, security, and building automation technologies. Join our global team of professionals and be at the forefront of industry and technology. Work You’ll Do Embark on a career with Carrier Global Corporation and contribute to a sustainable, safe, and intelligent future. Our diverse team of experts is dedicated to pioneering advancements in climate control, fire safety, and security solutions that make modern living possible. Transform industries and communities with your expertise, innovation, and leadership. At Carrier, you are positioned uniquely at the nexus of technology, sustainability, and global reach. Engage with a worldwide network of professionals to help clients and communities navigate through challenges with cutting-edge solutions. Collaborate with over 53,000 employees around the globe, all united in delivering excellence and innovation in our field. Carrier Global Corporation Professional Growth and Opportunities We are committed to fostering professional growth and career advancement. Carrier offers a wide range of job opportunities, from internships to leadership positions, each providing a path to meaningful impact. Do Innovative Work Join our expansive team of dedicated professionals at the intersection of technology, sustainability, and global service. Carrier empowers you to innovate and lead in your field, supported by a culture that values diversity and dynamic thinking. Deliver targeted solutions and drive transformation in the industry with a depth of knowledge and a breadth of resources unmatched in our field. Be Part of a Great Team Work with cutting-edge technology and leverage the comprehensive capabilities of a global leader. Our team’s collaborative efforts result in smarter, safer buildings and more efficient, secure environments. Future-Proof Your Career Advance your career with Carrier’s extensive support, including professional development, diversity training, and certification opportunities. Your growth is limitless, propelled by your ambition and our collective mission. Explore Discover how Carrier is leading the way in digital transformation and sustainable innovation. See how our solutions are shaping the future of industries and enhancing quality of life globally. Carrier Global Corporation Employment Culture Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in leadership that fosters personal and professional growth, creating a workplace where all can thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We value passionate, curious, and solution-driven team players. Explore our job opportunities and find where you can make a difference at Carrier. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Carrier Global Corporation.
Learn more about Carrier Global Corporation
Size
53,000 employees
Market Cap
$34.9 billion
Industry
Net Income
$1.9 billion
Revenue
$17.4 billion

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