Full Job Description
Your role at a glance
The Senior Associate, Business Relationship - Military Engagement is responsible for building and nurturing partnerships with business stakeholders to drive meaningful results aligned with organizational strategic initiatives. The role serves as a strategic connector among military engagement partners, business functions, technology teams, and leadership, translating stakeholder needs into prioritized initiatives and measurable value.
This position proactively anticipates changes affecting business strategy, including market shifts, regulatory developments, organizational improvements, technology advancements, and evolving partner needs. The role develops deep domain knowledge of partner functions, shapes demand, facilitates cross-functional alignment, and champions adoption of solutions and strategic initiatives.
The Senior Associate fosters a collaborative, innovative, and customer-centric culture focused on operational excellence, value realization, and sustained stakeholder trust.
What we are looking for
SUMMARY
The Senior Associate, Business Relationship - Military Engagement is responsible for building and nurturing partnerships with business stakeholders to drive meaningful results aligned with organizational strategic initiatives. The role serves as a strategic connector among military engagement partners, business functions, technology teams, and leadership, translating stakeholder needs into prioritized initiatives and measurable value.
This position proactively anticipates changes affecting business strategy, including market shifts, regulatory developments, organizational improvements, technology advancements, and evolving partner needs. The role develops deep domain knowledge of partner functions, shapes demand, facilitates cross-functional alignment, and champions adoption of solutions and strategic initiatives.
The Senior Associate fosters a collaborative, innovative, and customer-centric culture focused on operational excellence, value realization, and sustained stakeholder trust.
KEY RESPONSIBILITIES
DEMAND, PORTFOLIO, AND VALUE MANAGEMENT
• Qualifies new demand and drives prioritization of business cases and requirements with functional stakeholders.
• Drives backlog grooming across cross-functional pillars to maintain alignment, transparency, and delivery focus.
• Aligns functional requirements with organizational strategy to validate expected results and strategic contribution.
• Partners with leadership and senior management to identify, evaluate, sequence, and shape initiatives for strategic value.
• Drives value management as a strategic functional capability and continually improves the value framework to increase awareness, education, and adoption.
• Monitors initiative progress to ensure stakeholder expectations remain aligned with results and realized value.
BUSINESS RELATIONSHIP AND PARTNERSHIP MANAGEMENT
• Builds and nurtures trust-based partnerships with key business stakeholders and partners, both internally and externally.
• Develops deep domain knowledge of partner organizational functions, priorities, operating models, and value drivers.
• Builds cross-functional relationships that enable the convergence of value across individuals, teams, and the broader organization.
• Partners with individuals, teams, and organizational leaders to drive value and meaningful results.
• Identifies emerging stakeholder needs, relationship risks, and opportunities for stronger strategic alignment.
STRATEGY, COMMUNICATION, AND CHANGE LEADERSHIP
• Develops and drives a comprehensive business relationship management strategy aligned with organizational goals and objectives.
• Establishes and drives a communication methodology that enables timely, effective, and efficient communication across stakeholder groups.
• Ensures business stakeholders understand and successfully adopt strategic organizational initiatives delivered through relevant solutions.
• Advocates as a champion of change in support of partner strategic plans and enterprise priorities.
• Provides clear executive-level updates on demand, priorities, dependencies, risks, adoption, outcomes, and value realization.
OPERATIONAL EXCELLENCE
• Creates clear objectives, decision rights, and accountability for relationship management, demand qualification, adoption, and value realization.
• Promotes collaboration, continuous improvement, customer focus, and disciplined execution across internal and external partner networks.
• Ensures work is performed in accordance with company policies, service management practices, applicable regulations, and established governance.
KNOWLEDGE AND ATTRIBUTES
• Advanced understanding of the industry in which the company operates, including market trends, the competitive landscape, and regulatory changes.
• Advanced grasp of the company's business model, strategic goals, and financial performance.
• Advanced knowledge of key stakeholders, including clients, partners, investors, and government entities, and their respective needs and objectives.
• Advanced knowledge of risk assessment and mitigation strategies related to business relationships and partnerships.
• Excellent verbal and written communication skills, with the ability to convey complex information and negotiate agreements effectively.
• Advanced ability to lead, motivate, and develop a team of professionals.
• Advanced analytical and problem-solving skills to address challenges and seize opportunities.
• Flexibility to adapt to changing market conditions and stakeholder priorities.
• Advanced ability to build and nurture strong, trust-based relationships with diverse stakeholders.
• Willingness to embrace change and adapt to evolving business and market dynamics.
• Ability to perform effectively under pressure and through setbacks while remaining focused on positive outcomes.
• Customer-centric approach that prioritizes the needs and satisfaction of clients and partners.
ACADEMIC QUALIFICATIONS AND CERTIFICATIONS
• Bachelor's degree or equivalent in Business, Information Technology, or a related field.
• Relevant technology, service management, change management, project management, or business relationship management certifications are advantageous.
REQUIRED EXPERIENCE
• Advanced experience in business relationship management, corporate partnerships, strategic alliances, or a closely related field.
• Experience in service management practices and processes within a continuous delivery environment.
• Experience managing key clients, strategic partnerships, or investor relations.
• Experience in the same industry, or a closely related industry, demonstrating relevant domain knowledge and professional networks.
• Experience driving adoption projects or programs within a large, matrixed organization.
WORK CONDITIONS AND OTHER REQUIREMENTS
• Ability to travel domestically and internationally as required to engage stakeholders, partners, and business leaders.
• Regularly moves equipment and other hardware up to 50 lbs.
• Ability to present complex information effectively in virtual and in-person settings.
• Ability to work across business hours and time zones to support global stakeholders and strategic initiatives.
• Ability to perform work from a remote location with a stable internet connection, as applicable.
This job description is intended to describe the core responsibilities of this position and minimum required skills to perform the work. NTT Global Data Centers (NTT GDC) reserves the right to adjust the duties and qualifications at any time. All work performed by this role must adhere to NTT GDC's standard operating procedures, policies, and a
Compensation Pay Range
For roles residing in the US, we share pay and benefit levels to support pay transparency requirements. For other countries, we are more than happy to share our competitive pay and benefit levels during the interview process.
This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is:
$85,000 - $96,000
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
