Role PurposeThe Sr. Architect shapes enterprise-scale platform and solution strategies across digital, banking, payment, reimbursement, and AI-enabled capabilities in complex healthcare and financial services ecosystems. The role translates ambiguous business needs into clear target-state architectures, integration approaches, operating models, implementation options, and executive recommendations.
Primary Responsibilities:- Lead enterprise platform strategy and business architecture across digital platforms, banking integrations, payment ecosystems, reimbursement workflows, AI-enabled capabilities, and provider and member experiences
- Translate business opportunities into target-state architecture concepts, capability models, system interaction flows, API integration patterns, data handoffs, and implementation options
- Partner with technical architecture and engineering teams to define scalable solution approaches across experience layers, orchestration services, systems of record, banking/payment platforms, identity services, operational tooling, and external partner systems
- Shape reusable platform capabilities that support multiple business domains, customer segments, products, channels, and future expansion needs rather than one-off implementations
- Lead solutioning for regulated financial workflows, including funds movement, account funding, payment modality selection, settlement, reconciliation, exception handling, reporting, auditability, and operational support
- Partner with banking, treasury, finance, payment operations, and technology stakeholders to define account structures, settlement timing, reconciliation requirements, payment-fulfillment processes, operational impacts, implementation dependencies, and readiness criteria
- Support solution design for healthcare benefit and reimbursement experiences, including claim intake, receipt/document submission, member payout selection, payment fulfillment, status visibility, customer communications, and operational review workflows
- Apply an AI-first mindset when shaping solutions by identifying where AI-enabled capabilities may improve outcomes, while partnering with dedicated AI strategy and product teams where appropriate
- Evaluate regulatory, compliance, security, identity, sanctions-screening, fraud, access-control, audit, data-retention, and customer communication implications as part of solution strategy and design
- Lead external partner and vendor solutioning discussions to align requirements, integration approach, feasibility, dependencies, readiness criteria, and operating model expectations
- Develop executive-ready materials, solution diagrams, technical decision summaries, implementation considerations, and risk/tradeoff options for senior stakeholders
- Partner with Product and Business to establish launch and scale readiness expectations, including production support models, monitoring, escalation paths, operational documentation, validation approach, and post-launch improvement loops
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- 5+ years of experience in business architecture, platform strategy, digital transformation, product technology leadership, technical strategy, solution architecture, or enterprise solution delivery
- Experience designing or influencing enterprise platforms involving APIs, orchestration layers, systems of record, data flows, identity/access services, operational tooling, and third-party integrations
- Experience leading complex cross-functional solutioning across product, architecture, engineering, operations, compliance, finance, banking, legal, security, data, and external partner teams
- Experience translating complex business and technical concepts into target-state architectures, solution options, executive recommendations, implementation plans, operating models, and executive-level solution materials
- Experience working in regulated healthcare, financial services, banking, payments, reimbursement, or similarly controlled environments with compliance, risk, auditability, security, identity/access, sanctions-screening, customer communication, and operational-readiness considerations
- Demonstrated ability to lead through influence, structure ambiguity, align senior stakeholders, and convert complex business, technical, operational, and regulatory tradeoffs into actionable decisions
Preferred Qualifications:- Experience with banking or payment infrastructure, including account structures, funds movement, ACH, check, digital payment modalities, payment status, settlement, reconciliation, funding flows, exception handling, and reporting
- Experience with healthcare benefit, reimbursement, claim, or member financial experiences, including receipt/document submission, adjudication dependencies, payment preference capture, fulfillment, servicing, appeals, reporting, and audit requirements
- Experience participating in AI-enabled solutioning, including document intelligence, intelligent decisioning, workflow automation, explainability, model governance, human review, and downstream integration, without requiring direct ownership of enterprise AI strategy
- Experience with digital identity and access models, including authentication, authorization, role-based access, app-to-app redirects, identity context, entitlement logic, and user provisioning
- Experience with vendor-hosted or partner-integrated platforms, including solution reviews, integration design, implementation planning, readiness validation, production support alignment, issue-escalation management, or go-to-market support as a technical product SME
- Deep knowledge of commercial payments and/or banking businesses
Positioning SummaryThis role requires a senior architect with solid enterprise solution, banking/payment, and regulated-platform experience The ideal candidate applies an AI-first mindset to solution design, contributes to AI-enabled capability decisions where relevant, and partners with dedicated AI strategy and product teams rather than owning enterprise AI strategy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
