Senior Applications Engineer - Advanced Module Frames

Job Description:

Job Description

Position:

Applications Engineering Manager, Advanced Module Frames

Business Unit:

Advanced Module Frames

Reports To:

General Manager, Advanced Module Frames

Location:

Nashville, TN

Position Overview / Role PurposeReporting directly to the General Manager, this individual will serve as a key technical resource for customers and work closely with Sales, Product Marketing, Engineering, Quality, and Operations, while supporting the commercialization and adoption of our advanced PV module frames.The role requires a proactive engineer who enjoys solving technical problems, engaging with customers, and driving issues to resolution. Stakeholders include module manufacturers, framing equipment suppliers, testing laboratories, developers, independent engineers, lenders, and investors.Beyond addressing immediate technical needs, the successful candidate will anticipate emerging challenges and oversee specialized engineering projects involving internal teams and external partners.Key Objectives

• Provide timely, accurate technical guidance on Advanced Module Frame applications, mechanical performance, manufacturing integration, testing, qualification, and installation to support customer needs and product adoption.
• Investigate customer inquiries and product issues using available engineering information and appropriate analysis or testing; document findings and provide practical recommendations or next steps.
• Coordinate with Sales, Product Marketing, Engineering, Quality, and Operations to communicate customer requirements, explain technical information, and contribute to product improvements and customer-facing materials.
• Coordinate external engineering and testing projects by clarifying scope, requirements, schedules, deliverables, and acceptance criteria; track progress and risks and communicate project status.
• Maintain organized tracking of customer requests, engineering actions, and commitments; prioritize work based on urgency, customer impact, and commercial importance.
• Maintain technical documentation, qualification results, and lessons learned in an accessible knowledge base and share relevant information with internal teams and external stakeholders.

Core Responsibilities

Customer Applications Engineering & Technical Support

·       Personally lead the investigation and resolution of customer technical inquiries related to Advanced Module Frames.

·       Provide engineering guidance on product applications, mechanical performance, manufacturing integration, testing, qualification, and installation.

·       Coordinate technical analysis and test results, delivering clear recommendations.

·       Serve as a trusted technical contact for module manufacturers, laboratories, 3rd party engineering groups, developers, and other stakeholders.

Cross-Functional Support

·       Sales: Support the global sales organization through customer meetings, technical presentations, and resolution of barriers to product adoption.

·       Product Marketing: Support technical presentations, application notes, white papers, FAQs, competitive comparisons, and supporting data.

·       Engineering:

• • Communicate customer requirements, investigate technical challenges, and recommend product improvements.
  • Translate complex engineering information into clear explanations for technical and non-technical audiences.

External Engineering & Project Oversight

·       Coordinate specialized projects involving external engineering consultants, testing laboratories, and technical partners.

·       Help support project scopes, requirements, schedules, deliverables, and acceptance criteria.

·       Participate in technical reviews, evaluate results, and ensure projects meet objectives.

·       Track milestones, manage risks, and coordinate activities across internal and external teams.

Technical Knowledge & Process Management

·       Maintain organized tracking of customer inquiries, engineering action items, and outstanding commitments.

·       Prioritize requests based on urgency, customer impact, and commercial importance.

·       Build a centralized knowledge base of technical documentation, qualification results, and lessons learned.

·       Communicate critical technical issues and project status to cross-functional stakeholders.

Qualifications

Required Qualifications

·       Bachelor's degree in Mechanical Engineering, Structural Engineering, Physics, or a related discipline.  Master's degree is a strong plus.

·       5+ years of experience in applications engineering, product engineering, mechanical engineering, or technical customer support.

·       Strong understanding of mechanical design, materials, structural performance, manufacturing processes, and testing.

·       Demonstrated ability to independently investigate and resolve complex technical problems.

·       Experience working directly with customers and communicating technical information effectively.

·       Strong project management, organizational, and communication skills.

·       Proven ability to collaborate across commercial and engineering functions.

·       Self-directed, proactive approach with strong ownership and accountability.

·       Ability to work with global teams and travel domestically or internationally as needed.

Preferred Qualifications

• Experience with PV module manufacturing equipment and factory operations.

• Familiarity with PV module mechanical design, structural loading, reliability testing, and qualification.

• Knowledge of IEC 61215, IEC 61730, UL 61730, PQP and relevant testing standards.

• Experience with external engineering firms, laboratories, or certification organizations.

• Experience supporting technical due diligence for developers, independent engineers, lenders, or investors.

Physical & Environmental Requirements

• Ability to work safely in outdoor construction, industrial, manufacturing, and customer-site environments.
• Frequent standing, walking, bending, climbing, and movement across active project sites; ability to lift up to 50 lbs.
• Exposure to noise, heavy equipment, variable weather, and outdoor construction conditions; ability to wear required PPE and follow site-specific safety requirements.
• Ability to safely and legally operate a motor vehicle.
• Frequent domestic and international travel; up to 80% may be required.

Skills and Competencies

• Technical application expertise: Applies strong working knowledge of Advanced Module Frame design, materials, mechanical performance, manufacturing integration, testing, and qualification. Interprets technical data and established engineering requirements to provide sound guidance and recommendations.
• Problem solving and judgment: Independently investigates varied customer and product issues, identifies relevant information, selects appropriate analyses or tests, and evaluates findings. Develops practical recommendations and seeks input when an issue is unusually novel or high impact.
• Cross-functional collaboration and communication: Clearly explains customer needs, technical findings, and recommendations to technical and non-technical audiences. Coordinates with Sales, Product Marketing, Engineering, Quality, Operations, and external partners to resolve issues and support decisions within the role’s area of responsibility.
• Project execution and process improvement: Coordinates assigned applications, testing, or engineering projects by clarifying scope, deliverables, schedules, and action owners; tracking progress and risks; and communicating status. Identifies recurring issues and contributes to improvements in tools, documentation, and workflows.
• Safety, customer, and business judgment: Considers safety, quality, customer requirements, manufacturability, schedule, cost, and product performance when evaluating options. Prioritizes work based on urgency, customer impact, and business commitments, follows applicable standards, and escalates risks or exceptions.