Bachelor's degree in engineering or 5+ years of relevant experience
Knowledge of machinery, hydraulic, electrical, or related systems
Aptitude with hand and precision measurement tools
Ability to communicate technical concepts to diverse audiences
Strong communication skills, both written and verbal
Proficiency in Microsoft Office
Self-motivated with minimal supervision
Strong attention to detail and organizational skills
Ability to interpret technical drawings and specifications
Customer-service focused, able to engage in global teams
Fire protection industry experience preferred
Responsibilities
Serve as a technical resource for Victaulic products and system solutions
Develop knowledge of commercial fire protection systems and key components
Provide engineering consulting and technical support to customers and sales teams
Investigate field installations regarding product usage and performance
Respond to customer inquiries about product features and applications
Develop solutions for complex technical issues requiring independent judgment
Conduct customer training sessions and seminars
Benefits
Up to 25% domestic and international travel opportunities
Opportunities for professional development and training
Supportive team environment focusing on innovative solutions
Engagement in global, cross-functional projects
Hands-on experience in the field with customer interactions
Full Job Description
Job Description
Aplications Engineer - Fire Protection
Responsibilities
Become a technical resource for Victaulic products and system solutions, including couplings, valves, fittings, catalog components, and devices.
Develop working knowledge of commercial fire protection systems and key components.
Gain foundational knowledge of applicable codes and standards including FM, UL, and NFPA.
Provide engineering consulting and technical support to customers and the sales organization through phone, written correspondence, and joint customer calls.
Investigate field installations related to product usage and performance.
Respond to direct customer inquiries regarding product features, benefits, and applications, including customer visits and seminars when appropriate.
Develop solutions to complex technical situations requiring independent judgment, ingenuity, and urgency.
Provide technical support via phone, email, written correspondence, and supervised jobsite visits.
Support customers and visitors at Victaulic facilities with technical expertise.
Conduct supervised product investigations and troubleshooting; evaluate returned product and generate root cause reports for customers.
Support new product development teams by providing customer and field feedback.
Conduct supervised customer training sessions, presentations, and seminars.
Qualifications
Bachelor's degree in a relevant engineering discipline or 5+ years of relevant technical experience.
Knowledge of machinery, hydraulic, electrical, or related systems and components.
Aptitude using hand tools and precision measurement tools.
Ability to communicate technical concepts clearly to technical and non-technical audiences.
Strong verbal, written, and electronic communication skills.
Proficiency in Microsoft Office applications.
Self-motivated with the ability to work independently and with minimal supervision.
Strong attention to detail and organizational skills.
Ability to prioritize and manage multiple work assignments simultaneously.
Ability to prepare clear and concise technical documentation and reports.
Ability to interpret drawings, specifications, codes, and standards.
Customer-service oriented with ability to work in global, cross-functional teams.
Fire protection industry experience preferred.
Travel Requirements
Up to 25% domestic and international travel required.
Ability to lift within nationally approved EHS limits.
Ability to climb and work on ladders and scaffolds.
Valid driver's license with no restrictions.
#TOP123 #LI-JB1 #LI-ONSITE
About Victaulic Company of America
Victaulic Company of America is a leading manufacturer of mechanical pipe joining systems, including couplings, fittings, and valves. The company's products are used in a variety of industries, including construction, oil and gas, mining, and water treatment. Victaulic's mission is to provide innovative solutions that improve efficiency, safety, and sustainability in the piping industry. The company was founded in 1919 and is headquartered in Easton, Pennsylvania. Victaulic has operations in more than 120 countries and employs over 4,500 people worldwide.
