Responsibilities The Corporate Information Services Department is seeking a dynamic and talented Sr. Application Analyst - Epic Ambulatory.
The Sr. Application Analyst - Epic Ambulatory performs advanced implementation activities related to UHS Information applications, including coordination of Implementation Planning, Design, Testing, Training, Go-live and Support activities across all UHS owned facilities. Performs hands on application configuration and related testing. Participates in monitoring facility issues post go-live and maintains responsibility for their resolution. Coordinates work assignments between team members in order to meet deadlines and ensure continued progress toward assignment completion.
Key responsibilities include:System Implementation:
- Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
- Provides advanced design solutions for applications and prepares the appropriate documentation.
- Supervises development of test data, system testing and documentation for all phases of the application development life cycle.
- Performs Q/A on application functionality.
- Researches and resolves implementation-related Customer Support Center Tickets.
- Adheres to appropriate UHS Project Management standards.
- Ensures strict adherence to work plans, reporting all serious deviations to management.
- Oversees the training of users in operating procedures for application.
- Provides support and project direction to UHS entities as needed.
- Recommends and implements controls and procedures to protect UHS assets from intentional or inadvertent modification, disclosure or destruction.
System Maintenance/Support:
- Researches and resolves Customer Support Center Tickets including major application upgrades.
- Adheres to UHS Service Level and Change Management Policies.
- Provides on-call support as scheduled.
- Establishes and maintains regular communications with user community.
Administration and Oversight:
- Effectively trains analysts in performance of their duties as required.
- Provides technical support and guidance to other team members as required.
- Maintains Service Excellence principles.
- Prepares and promptly submits all routine and special reports.
- Interviews applicants for vacant positions as needed using appropriate interview techniques.
- Contributes to performance evaluation of less experienced staff members as needed.
- Keeps management well informed of activities, needs, problems.
- Performs other tasks as required by management.
Qualifications Position Requirements: - Five or more years of Information Systems experience in acute care or Ambulatory, multi-facility setting.
- Working knowledge of information system application design, development, implementation, enhancement, support methods and practices.
- Comprehensive working knowledge of clinical and/or appropriate operational application analysis, design, build, deployment and modification as well as troubleshooting techniques.
- Ability to work with end users to determine software specifications, hardware requirements, and process improvement workflows.
- Ability to create system documentation, project plans, test scripts and education materials.
- Working knowledge of project management methodology and IS standards, change control, quality, and system performance methods and metrics.
- General familiarity of end user business practices, concepts, and terminology sufficient to support the clinical and/or appropriate operational applications.
- Ability to transfer knowledge and mentor team members.
- Excellent written and verbal communication skills.
License, Registration, or Certification Requirements: Healthcare and Application Knowledge Required. Registered Nurse, Clinical, or operational experience preferred in the Epic module supported. Project Management experience preferred. Epic certification in primary application supported required.
Travel Requirements: 25%, at times may be more, domestic US travel (depending on projects).
This opportunity provides the following: - Challenging and rewarding work environment
- Growth and development opportunities within UHS and its subsidiaries
- Competitive Compensation
- Excellent Medical, Dental, Vision and Prescription Drug Plan
- 401k plan with company match
- Generous Paid Time Off
*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.
UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
