About the roleWorkWhile is looking for an operator & strategist to help us continue to push the boundaries of our marketplace. You will be responsible for overseeing marketplace performance for a book-of-business, partnering with one of our sales pods to deliver best-in-class worker and customer experience. You will work closely with go-to-market, BizOps, data science and marketing to scale the marketplace for your vertical.
What you'll do- Manage the marketplace performance for a key vertical, driving performance on critical operational metrics & managing a P&L
- Support go-to-market team as a strategic partner, including developing labor strategy, performing data analysis, and participating on customer calls
- Conduct customer and market analyses to understand & close fill rate gaps
- Collaborate with Supply & Yield team to identify & improve upon worker / marketplace pain points
- Collaborate with marketing to drive the worker acquisition and re-engagement funnels to increase worker supply in new and existing markets
- Collaborate with the data science team to refine machine learning models and manage WorkWhile's future labor needs
- Identify automation opportunities and build processes to help the team scale
What we're looking for- 1-2+ years experience in management consulting, early stage startups, or other similar quantitative, strategic roles
- Self-starter able to drive projects to completion who is excited to work on unsolved problems
- Delights in creating order from ambiguity
- Proficiency in SQL and data analysis is a must
- Superb oral and written communications skills
- Willing to work a shift once a quarter to keep learning!
- Possess a "yes we can" attitude with ability to come up with "out of the box" ideas to get things done
- Committed to improving the lives of low-wage workers
- Bachelor's degree, MBA a plus
Benefits & Perks- Hybrid work culture in NY or SF
- In-person company off-sites
- Medical, dental, & vision coverage
- Flexible time off
- 401(k)
- WFH stipend to support your home office needs
