Certificates in other EPIC Inpatient Clinical Modules are a plus
Strong knowledge of application security and control procedures
Responsibilities
Act as the tertiary support contact for the Inpatient Clinical Application
Perform complex analysis, design, development, testing, and support services for assigned applications
Oversee day-to-day tracking of issues and questions related to application operations
Coordinate with multiple teams to resolve complex issues
Maintain professionalism and provide high-level customer service during interactions
Adapt work hours to support application upgrades and on-call needs
Benefits
Flexible working hours to accommodate application support needs
Opportunity to work on medium to large-scale projects
Engagement with cutting-edge healthcare technology
Professional development through certifications and training
Collaborative work environment across multiple teams
Full Job Description
The Senior Analyst, Inpatient Clinical Documentation acts as the tertiary support contact for the Inpatient Clinical Application. Performs and coordinates complex analysis, design, development, testing and support services for assigned applications. Responsible for and oversees day-to-day tracking of issues and questions of daily operations as it pertains to the application. The Senior Analyst, Inpatient Clinical Documentation role is a full time role that will require flexibility of schedules of working hours. Hours may be subject to change to support the application during upgrades and on call.
Bachelor's Degree in Computer Science, Information Systems, Business Computer Systems, or other related field - Preferred
Prior experience working medium to large size projects of two hundred fifty (250) to five hundred plus (500+) hours.
New York State License Staff Practical Nurse / Registered Professional Nurse -- HIGHLY PREFERRED
Certificates in other EPIC Inpatient Clinical Modules a plus
Knowledge of applications security and control procedures in accordance with departmental, vendor standards and regulatory bodies.
Knowledge of the client areas function and systems, technology alternatives, and ability to work effectively with client and Information Technology management and staff.
Excellent oral and written communication skills
Ability to work independently and as a team member across multiple teams
Ability to independently research and perform analysis to resolve complex issues
Must be self-motivated, detail oriented and able to manage one's own work independently in a fast --paced environment with changing priorities.
Must be able to maintain professionalism and react to customers appropriately while exhibiting the highest level of customer service
Proficient in the use of Microsoft Office Applications (Excel, Work PowerPoint, etc.)
Demonstrates ability to develop complex specifications for all aspects of applications, and familiarity with problem analysis, hardware/software configurations and application integration
Knowledge of coding
About The Brooklyn Hospital Center
The Brooklyn Hospital Center (TBHC) is a full-service teaching hospital and Level I Trauma Center located in Downtown Brooklyn. The hospital has been providing quality healthcare services to the Brooklyn community since 1845. TBHC is a clinical affiliate of The Mount Sinai Hospital and an academic affiliate of The Icahn School of Medicine at Mount Sinai. TBHC has over 2,500 employees and is home to a Level 1 Trauma Center, a Stroke Center, a Cancer Center, and a Robotic Surgery Center. TBHC is committed to providing high-quality, patient-centered care to the diverse communities it serves.
