Raymond James Financial, Inc

Senior Alternative Investments Operations Associate

Raymond James Financial, Inc$80K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration, Finance, Accounting, or related field.
  • 5+ years of relevant experience in alternative investments or financial services operations.
  • Demonstrated experience leading operational processes or project implementations.
  • SIE certification required; Series 7 or Series 99 preferred.
  • CAIA certification preferred.

Responsibilities

  • Lead day-to-day operational support for GEIB offerings, ensuring accuracy and consistency.
  • Oversee onboarding and launch of new offerings, liaising with various business areas and third parties.
  • Troubleshoot and resolve complex operational issues with effective communication.
  • Serve as a senior subject matter expert on GEIB offerings.
  • Resolve inquiries from financial advisors and internal teams, providing timely support.
  • Identify and implement process enhancements to improve efficiency and control.
  • Manage core alternative investment processes like subscriptions and reconciliations.

Benefits

  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • Retirement savings plan.
  • Paid time off for vacation, holidays, and sick leave.
  • Parental leave policy.
Full Job Description
Job Description Summary

Job Description

Under very limited direction and with a high level of autonomy, leads critical aspects of the operational support model for Raymond James alternative investment offerings sourced through the Global Equities and Investment Banking (GEIB) channel. Including new product onboarding and launch, client transaction processing, ongoing servicing, issue resolution, control oversight, process enhancement, and, when applicable, termination of investment support. Serves as a senior subject matter expert and escalation resource for Financial Advisors, senior leadership, fund sponsors, internal business partners, and operations associates in resolving complex operational matters.

Partners across multiple business areas to ensure new offerings are launched in a structured and effective manner and that existing products continue to meet client and business needs. Proactively identifies and resolves operational roadblocks, strengthens controls, improves workflows, mentors associates, and leads initiatives designed to reduce risk and enhance the advisor and client experiences.

Essential Duties and Responsibilities
  • Lead day-to-day operational support for assigned GEIB offerings, ensuring processes are executed accurately and consistently.
  • Lead onboarding and launches of new GEIB offerings, partnering with multiple business areas and third-party partners to support the optimal advisor and client experience.
  • Troubleshoot complex issues and resolve operational roadblocks while maintaining regular communication with management and internal business partners to identify, research, escalate, and drive issues to resolution.
  • Serve as a senior operational subject matter expert for GEIB offerings.
  • Own and resolve complex inquiries from financial advisors, fund sponsors, senior leadership, internal departments, and team members, providing clear guidance and timely follow-up.
  • Evaluate opportunities to create efficiencies and improve service while strengthening controls and mitigating risk.
  • Lead initiatives and partner with technology on process improvement, reporting, workflow automation, and risk mitigation projects.
  • Oversee core alternative investment activities for GEIB offerings, including subscriptions, suitability, valuations, commissions, redemptions, reconciliations, and other activities as applicable.
  • Lead suspense, accrual, revenue share, invoice, and other reconciliations as applicable for GEIB-related transactions.
  • Develop and maintain procedures, controls, training materials, and workflow guidance.
  • Perform other duties and responsibilities as assigned.


Knowledge of
  • Alternative investment operations, servicing, and controls.
  • Alternative investment structures, including hedge funds, private equity, real estate, infrastructure, and others.
  • Investment concepts, practices, and procedures used in the securities industry.
  • Securities industry concepts, financial markets, banking, and finance.
  • Partnership accounting, valuation, NAV, and related reporting controls.
  • FINRA and SEC requirements applicable to alternative investments.
  • Advanced Microsoft Office, Excel, Access, and reporting tools such as Tableau and Qlik.
  • Database and technology concepts and their application to operational processes.
  • Artificial intelligence and automation tools and their practical use in improving efficiency, strengthening controls, and identifying process-improvement opportunities.


Skill in
  • Managing complex priorities in a high-volume, deadline-driven environment.
  • Critical thinking and independent problem solving.
  • Clear and precise verbal and written communication.
  • Researching and resolving complex operational issues.
  • Interpreting policies, regulations, procedures, and fund documentation.
  • Developing efficient, scalable processes and controls.
  • Identifying operational risks, trends, and control weaknesses.
  • Preparing reports, recommendations, and presentations.
  • Evaluating third-party operational practices and controls.


Ability to
  • Lead offering launches and operational initiatives involving multiple stakeholders, priorities, and dependencies.
  • Build effective partnerships across many business functions.
  • Identify operational roadblocks, determine root causes, develop solutions, and drive issues through resolution.
  • Employ database, technology, automation, and artificial intelligence concepts to increase the effectiveness and efficiency of business processes.
  • Read and interpret legal and investment documents.
  • Analyze financial and operational information, identify trends and relationships, and translate findings into actionable recommendations.
  • Lead meetings, facilitate decision-making, establish accountability, and ensure follow-up items are completed.
  • Effectively prioritize work under stress and pressure when faced with high workloads and deadlines
  • Communicate complex information clearly and effectively, both orally and in writing.
  • Lead others in delivering a high level of service to all parties.
  • Work independently while developing and maintaining effective relationships


Educational / Previous Experience Requirements
  • Bachelor's degree in business administration, Finance, Accounting, or a related field and a minimum of five years of relevant experience in alternative investments, brokerage operations, fund administration, custody, or financial services operations, including demonstrated experience leading processes, projects, product implementations, or team-level initiatives; or
  • Any equivalent combination of education, training, and/or experience approved by Human Resources.


Licenses / Certifications
  • SIE required, provided that an exemption or grandfathering cannot be applied.
  • Series 7 or Series 99 preferred; if applicable to the role, ability to obtain the appropriate registration within one year in accordance with FINRA requirements.
  • CAIA preferred.


Education
Bachelor's: Accounting, Bachelor's: Business Administration, Bachelor's: Finance

Work Experience
General Experience - 3 to 6 years

Certifications

Travel
Less than 25%

Workstyle
Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

About Raymond James Financial, Inc

The Raymond James Technology and Communications Investment Banking Group is a committed and thoughtful partner that provides a full range of investment banking services and best practices. The group is comprised of experienced professionals that have extensive investment banking expertise. They leverage the industry expertise of Raymond James' award-winning research department. The group focuses on key sectors within technology and communications including: communications software, communication towers, defense electronics, enterprise software, internet infrastructure services, homeland security, IT services, mobile technology, semiconductors, software-as-a-service, telecommunications equipment, telecommunications infrastructure and support services, and wireless & wireline telecommunications services. They take pride in a client-centric approach to M&A, with focus on delivering independent solutions that creates value for the long term. The outcome of this unique approach may be seen in the successful transactions of their clients, including over 80 public offerings totaling $17 billion and over 85 strategic advisory transactions totaling over $5 billion in value since 1998.

Raymond James Financial, Inc Careers

Join the vibrant team at Raymond James Financial, Inc, a leading financial services company where innovation, leadership, and professional growth are at the forefront of our operations. As a hub of diversity and expertise, Raymond James offers unparalleled job opportunities that propel your career to new heights. Work You’ll Do At Raymond James Financial, Inc, you’ll collaborate with some of the most talented professionals in the financial industry. Our team is dedicated to providing strategic financial solutions and advice to our clients, helping them achieve their financial goals while fostering economic growth. With a culture rooted in leadership and diversity training, Raymond James is the perfect place to enhance your skills and thrive professionally. Join our market-leading team to assist a diverse range of clients, from individuals to large corporations, in navigating their financial planning with precision and innovative strategies. Lead in a role where your expertise directly influences the success and stability of our clients' financial futures. Work with a dynamic team of advisors and experts who are committed to pushing the boundaries of the financial sector through continuous innovation and exceptional client service. Raymond James Financial, Inc Job Opportunities Introducing the Raymond James Career Development Program We are committed to nurturing talent through our comprehensive career development program designed to provide every employee—from interns to senior leaders—with the tools and training necessary for success. Whether you’re just starting out with an internship or you’re a seasoned professional, Raymond James offers career paths that align with your ambitions and skills. Do Innovative Work Join a company where innovation is part of the daily routine. At Raymond James Financial, Inc, you’ll engage with cutting-edge financial tools and resources that keep you ahead in the industry. Our commitment to technology and innovation ensures that we stay at the forefront of financial services. Be Part of a Great Team Experience a collaborative environment where teamwork and networking are encouraged. Our inclusive culture supports diversity and offers benefits that ensure the well-being of all team members. At Raymond James, you’re not just an employee; you’re part of a family that values your unique contributions and supports your professional journey. Future-Proof Your Career Advance your career with Raymond James, where opportunities for growth are abundant. Benefit from our industry-leading training programs and gain certifications that will elevate your professional standing. With a focus on career longevity and satisfaction, Raymond James ensures that your professional journey is as rewarding as it is successful. Explore Discover the various positions available at Raymond James Financial, Inc that match your skills and interests. We are continuously hiring across multiple disciplines, eager to welcome passionate, curious, and solution-driven team players. Stay Connected Join Our Team Search open positions at Raymond James Financial, Inc and find the perfect match for your career aspirations. Explore a range of opportunities from financial advising to corporate roles that align with your professional skills and goals. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the professionals who thrive at Raymond James. Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Raymond James Financial, Inc. Join Raymond James Financial, Inc today and be part of a company that values innovation, leadership, and professional growth. Your future in the financial industry starts here.
Learn more about Raymond James Financial, Inc
Size
15,000 employees
Market Cap
$22.6 billion
Industry
Net Income
$862 million
5 Year Trend
+11.6%
Revenue
$8.3 billion
NASDAQ

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