The roleWe're looking for our next rockstar-
AI Product Manager focused on Implementation and Onboarding to lead AI transformation in the back office of Banks/ Credit Union. You'll own the customer's transformation journey from early scoping to full AI implementation ensuring smooth execution and maximum ROI. This role combines client-facing collaboration with product-oriented documentation and delivery. This role is part
customer engagement and part
product scoping.Your mission is to- Lead onboarding and implementation across customer departments, ensuring timelines, scope, and expectations are aligned.
- Lead discovery calls to map use cases, edge cases, and integration needs.
- Create product scoping documents and delivery blueprints for agentic AI workflows.
- Engage executive stakeholders, deliver clear, compelling insights on how Agentic AI drives measurable ROI and transforms operations at scale.
- Collaborate across the team with sales, customer success, and product to ensure customer success.
Who You Are- 5+ years of experience in implementation, product management, consulting, or enterprise onboarding-ideally with AI products in the banking/credit union industry.
- Domain experience in an American bank or credit union
- Expertise in workflow mapping, use case identification, and translating needs into product specs
- Effective communication skills -experience and comfort in engaging with senior executives and leaders at financial institutions.
- Growth mindset and curiosity - Have a growth mindset, drive initiatives, and a strong desire to help customers succeed.
