We are seeking an AI Agent Engineer to bridge the gap between our cutting-edge products and our customers' technical needs, ensuring successful deployment and integration. In this role, you will work closely with customer success, sales, product, and engineering teams to deliver AI-driven solutions that drive measurable value for our customers. *Location: Boston or San Francisco (Berkeley) hybrid role (2 day/week in-office) Key Responsibilities: - Collaborate with the sales team to understand customer requirements and design tailored AI-driven solutions that meet their specific business needs. - Serve as the technical expert during the post-sales process, providing product demonstrations, technical presentations, and answering detailed customer inquiries. - Work closely with customers to assess their current systems and workflows, identifying integration points for our AI solutions. - Develop and deliver customized product configurations and prototypes to demonstrate the value and functionality of our solutions. - Assist in the implementation process by providing technical guidance, troubleshooting issues, and ensuring seamless integration with customer systems. - Act as a liaison between customers and the product development team, communicating customer feedback and helping to shape future product features. - Provide post-sales support to ensure customer satisfaction and continued product success. - Create and maintain technical documentation, including integration guides, FAQs, and best practices. Qualifications: Must have - 7+ years of experience in a solutions engineering or technical consulting role, preferably within the AI or technology sectors. - Bachelor's degree in Computer Science, Engineering, or a related field. - Extreme sense of ownership, urgency, and customer obsession to ensure that you will thrive in our early stage enterprise startup environment - Experience with programming languages such as Python, Java, or similar, and familiarity with APIs, data integration, and cloud platforms. - Strong technical background with experience in software development, system integration, and cloud-based solutions. - Excellent communication and presentation skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences. - Proven ability to manage multiple customer engagements simultaneously, delivering high-quality results under tight deadlines. - Strong problem-solving skills and a proactive approach to addressing customer challenges. Nice to have - Familiarity with AI, machine learning, and data analytics technologies and how they can be applied in enterprise environments. - Experience in the insurance technology or financial services industries. - Previous experience working in a startup or high-growth environment. - Certifications in cloud platforms such as AWS, Google Cloud, or Azure. Salary Range: $120,000-$220,000 The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity. Benefits: - Competitive salary with equity options - Flexible PTO - 401(k) plan - Comprehensive health, dental, and vision insurance - Flexible work environment - Collaborative and innovative company culture