Job Title: Accounts Receivable SpecialistJob DescriptionThe Accounts Receivable Specialist manages the full accounts receivable cycle from invoicing through collections, ensuring accurate, timely, and compliant processing of all receivables. This role handles complex account reconciliations, supports month-end and year-end closing activities, and provides detailed analysis of accounts receivable metrics. The specialist serves as the primary point of contact for internal and external stakeholders on billing and AR-related matters, contributes to process improvements, and supports audits and tax-related filings.
Responsibilities- Manage the full accounts receivable cycle from invoicing through collections, ensuring accuracy and timeliness at each stage.
- Ensure timely collection of premiums, broker commissions, and all third-party receivables.
- Prepare and process daily cash applications, accurately applying payments to customer accounts.
- Analyze and reconcile complex accounts, identifying and resolving discrepancies, billing errors, and payment issues.
- Monitor accounts receivable aging reports and proactively follow up to reduce past-due balances and improve collection timelines.
- Engage and collaborate with internal and external stakeholders to ensure timely collection of premiums and resolution of outstanding issues.
- Collaborate closely with internal departments to research and resolve client billing inquiries and questions.
- Assist with month-end and year-end close procedures, including preparing reconciliations, journal entries, and financial reports.
- Provide regular analysis and reporting of accounts receivable metrics to management to support decision-making.
- Act as the primary point of contact for internal and external inquiries related to the accounts receivable function.
- Manage relationships with key stakeholders, including onboarding, compliance, and documentation related to accounts receivable processes.
- Identify and implement process improvements and system enhancements to optimize accounts receivable workflows and increase efficiency.
- Serve as a subject matter expert for the accounts receivable function and mentor junior staff by providing training and guidance as needed.
- Support internal and external audits by preparing and providing required documentation, reconciliations, and analysis.
- Prepare retail sales tax returns in accordance with applicable regulations and deadlines.
- Perform other duties as assigned to support the accounting and finance functions.
Essential Skills- 5+ years of progressive experience in an accounts receivable function.
- Strong knowledge of accounts receivable principles, practices, and procedures.
- Proficiency in managing end-to-end accounts receivable processes, including invoicing, collections, cash applications, and reconciliations.
- Demonstrated experience with aging report analysis and proactive collections activities.
- Advanced Microsoft Excel skills, including VLOOKUPs and pivot tables.
- Proficiency with Microsoft Word and the broader Microsoft Office suite.
- Experience using finance or ERP systems, such as D365, Business Central, or similar platforms.
- Ability to prepare and post journal entries and support month-end and year-end closing activities.
- Strong analytical and problem-solving skills with the ability to investigate and resolve complex account discrepancies.
- Excellent attention to detail and high level of accuracy in financial data processing.
- Effective communication skills to interact with internal teams and external stakeholders regarding billing and payment matters.
- Ability to act as a subject matter expert and provide training or guidance to others in the accounts receivable function.
Additional Skills & Qualifications- Bachelors degree in accounting, finance, or a related field preferred, or equivalent combination of education and experience.
- Diploma or formal training in accounting, finance, or business considered an asset.
- Experience in the insurance or financial services industry preferred.
- Familiarity with AR workflow optimization and process improvement initiatives.
- Experience preparing retail sales tax returns.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Comfort working both independently and collaboratively within a finance and operations environment.
- Motivation to build a successful and rewarding long-term career in accounting and finance.
- Eligibility to participate in a pension plan and performance bonus program, subject to employer policies.
- Ability to work effectively in a hybrid work model, balancing remote and on-site responsibilities.
Work EnvironmentThis role sits within the accounting function and works closely with the broader finance and operations teams. The Accounts Receivable Specialist operates in a professional office environment using modern financial systems, including Microsoft Dynamics 365, Business Central, and other finance and accounting tools, alongside Microsoft Excel, Word, and the wider Microsoft Office suite. The standard work schedule is 8:30 a.m. to 4:30 p.m., totaling 35 hours per week. The position follows a hybrid work model, requiring on-site presence two days per week, including every Wednesday and one additional floating day, with the remaining days worked remotely as appropriate. The accounts receivable function is currently a small team environment, offering significant ownership and visibility over AR processes. The organization provides a comprehensive benefits package, including fully covered benefits, participation in a pension plan, and eligibility for a performance-based bonus. The culture emphasizes professionalism, collaboration, continuous improvement of AR workflows, and opportunities to build a long-term, rewarding career.
Job Type & LocationThis is a Permanent position based out of North York, ON.
Pay and BenefitsThe pay range for this position is $75000.00 - $90000.00/yr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Job Type & LocationThis is a Permanent position based out of North York, ON.
Workplace TypeThis is a hybrid position in North York,ON.
