Senior Account Manager

Home Solutions

$80K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in a client-facing or growth role
  • Strong analytical skills for data interpretation and recommendations
  • Understanding of partner unit economics and deal structures
  • Comfort with AI, automation, and modern tools
  • Clear verbal and written communication skills
  • Highly organized with attention to detail
  • Experience with tools like Excel, PowerPoint, and Google Workspace

Responsibilities

  • Own and optimize performance for a portfolio of strategic partners
  • Execute high-touch growth plans, including negotiations and market expansion
  • Proactively identify and address issues and opportunities
  • Serve as a strategic point of contact for partners
  • Conduct effective meetings that generate actionable outcomes
  • Communicate progress, priorities, and blockers to VP and stakeholders
  • Collaborate cross-functionally to advance projects and resolve obstacles

Benefits

  • Comprehensive health, medical, and vision insurance
  • 401(k) matching contribution
  • Short-term disability coverage
  • Cell phone reimbursement
  • Flexible time off for employee well-being
  • Bi-annual $500 Relax & Recharge bonus
  • Learning and development stipend
  • Charity Match program for giving back to the community
Full Job Description
Senior Account Manager

Location: Raleigh, NC

About the Role

Home Solutions is seeking a Senior Account Manager to own the day-to-day performance and growth of a portfolio of strategic partners. This is a hands-on role on the Partnerships team. You run your book largely independently - executing reliably, communicating clearly, and surfacing insights, issues, and opportunities before anyone asks. You will work closely with a VP of Partnerships, who owns portfolio-level strategy and long-term growth planning, while you own day to day execution and growth initiatives.

This role is ideal for someone who is hungry to learn, comfortable taking ownership, and gets excited by turning ambiguity into action. Success in this role comes from radical ownership, sharp prioritization, data-backed insights, cross-functional collaboration, and the ability to originate, not just consume, a market thesis.

You proactively identify and flag issues and opportunities, deliver clean and actionable reporting with clear follow-ups, manage end-to-end projects, and escalate thoughtfully when support or alignment is needed.

What You'll Do

External-Facing Partner Execution & Ownership
  • Own the performance of a portfolio of strategic partners, balancing operational excellence with identifying new revenue and growth opportunities
  • Carry high-touch execution of a growth plan for a partner set - negotiating unit economics, budgets, and market expansion to identify growth corridors and expand our partnerships.
  • Proactively raise opportunities and make recommendations without being asked; similarly, when something breaks, fix it or escalate cleanly.=

Communication & Collaboration
  • Serve as a trusted point of contact and strategic thought partner for partners in your portfolio.
  • Independently hold effective partner meetings that result in key takeaways, decisions, and next steps which turn into actionable opportunities.
  • Communicate progress, priorities, and blockers clearly to your VP and internal stakeholders.
  • Collaborate cross-functionally (Media Buyers, CRO, Product, AI, etc.) to move work forward and unblock issues.

Data & Insight Development
  • Spot trends or anomalies in performance data and surface them with a hypothesis, and drive a recommendation to resolution.
  • Become genuinely fluent in your categories: know the players and trends, and develop a well-formed point of view on your categories that sharpens the portfolio strategy.
  • Prepare memos that synthesize data into clear, actionable insights.

About You
  • 3-5 years of experience in a client-facing, account manager, or growth role.
  • Commercial mindset: you understand partner unit economics and deal-structure basics, and can connect your work to revenue.
  • Strong analytical skills: you form a hypothesis, interpret data into implications, and drive to a recommendation.
  • Intellectual curiosity and a strong desire to build expertise, particularly in digital marketing and growth-oriented environments.
  • AI-native mindset: you instinctively leverage AI, automation, and modern tools to improve products, accelerate execution, and increase your impact.
  • Highly organized with strong attention to detail; able to manage multiple priorities and deadlines effectively.
  • Clear, concise written and verbal communication skills.
  • Comfort working with data, dashboards, and reporting tools.
  • Working knowledge of Excel, PowerPoint, Jira, and Google Workspace.
  • Experience collaborating cross-functionally to move work forward.
  • Demonstrated ability to take ownership from ambiguity through execution, proactively solving problems, improving processes where needed, and consistently delivering high-quality results.
  • Alignment with Home Solutions' core values: Grow Without Limits, Get After It, Act With Focus, and Build the Team.
  • Experience with digital marketing is a plus, but not required.
The Package

We offer a competitive base salary based on experience. As a full-time team member at Home Solutions, you'll also enjoy a comprehensive benefits package, including health, medical, and vision insurance, a 401(k) match, short-term disability coverage, and a cell phone reimbursement. Additionally, we support your well-being and growth with flexible time off, a bi-annual $500 Relax & Recharge bonus, a learning and development stipend, and a Charity Match program to give back to causes you care about.

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