Gentherm Incorporated

Senior Account Manager

Gentherm Incorporated • $100K — $120K *
Novi, MI 48375In-Person
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or business-related field
  • 5+ years of experience with Automotive OEMs and Tier 1 Suppliers
  • Proficient in Microsoft Excel and PowerPoint
  • Fluent in English
  • Experience with GM Accounts preferred

Responsibilities

  • Lead cross-functional efforts to identify and deliver new business opportunities
  • Serve as the main point of contact for customer interactions
  • Drive sales growth and market share in alignment with company strategies
  • Manage commercial aspects of new business efficiently and cost-effectively
  • Obtain and respond to customer RFQs for new business
  • Negotiate pricing and manage customer price negotiations
  • Maintain effective communication with customers to resolve financial issues

Benefits

  • Opportunity to influence high-profile automotive programs
  • Visibility into the evolving automotive industry
  • Direct contribution to customer satisfaction and revenue growth
  • Strong partnerships with leading automotive manufacturers
  • Cross-functional collaboration with engineering, sales, and operations teams
Full Job Description
Senior Account Manager

Impact and Opportunity

This is an exciting opportunity to play a key role in managing and growing strategic customer relationships with leading automotive manufacturers, including General Motors and Tesla.

As an Account Manager, you will serve as a critical link between our organization and our customers, driving strong partnerships, supporting business growth, and ensuring we consistently deliver on customer expectations. You'll have the opportunity to influence high-profile programs from customer requirements through execution, collaborate cross-functionally with engineering, sales, operations, and leadership, and build relationships with key customer stakeholders.

This role offers meaningful visibility into the evolving automotive industry while providing the opportunity to directly contribute to customer satisfaction, revenue growth, and long-term business partnerships.

Essential Functions and Responsibilities

  • Lead cross-functional efforts to deliver new business opportunities with new and existing customers aligned with customer/product strategies.
  • Lead customer interactions as main point of contact.
  • Increase sales, profits and market share (as per Department KPI) in accordance with the company's thermal systems strategic direction through diverse sources, such as IHS data, press releases, trade shows or customer announcements (new models, face lifts, model replacements).
  • Manage all commercial aspects of new identified business (Business Case Development) in a timely, efficient and cost-effective manner.
  • Obtain customer RFQ's for new business.
  • Provide customer price targets to internal teams.
  • Participate in the Quote Kick-off meeting and provide all the financial details to the team as required.
  • Approve final price, price breakdowns and customer response letter. Lead and manage all customer price negotiations.
  • Achieve profitable business growth through successful program awards and strategic business acquisitions.
  • Represent the "Voice of the Customer" from a financial perspective to the internal teams (price negotiations, LTA, ECR price changes, price discrepancy) for the life of the project.
  • Develop and maintain frequent and effective communication with assigned customer base in order to review/resolve any price discrepancies/other financial issues as well as to ensure the development of future business opportunities.
  • Participate and provide input in internal cost reduction activities.
  • Input and update volume forecast and piece price for awarded and targeted programs into the Gentherm budgeting/forecasting tool.
  • Represent Gentherm as the main customer interface fostering and further developing a strong relationship.
  • Interface with internal global team to align on pricing strategies and customer KPI's.
  • Support the execution of product line strategies and overall business profitability.


Minimum Qualifications

  • Bachelor's degree in engineering or a business related-field

  • Minimum of 5 years of relevant experience working with Automotive OEM's and Tier 1 Suppliers

  • Proficient in Microsoft Excel and PowerPoint

  • Fluent in English


Preferred Qualifications

  • Experience working with GM Accounts.


Nice to Know

Travel: Up to 30% local

Job Req ID: 10122

Company: Gentherm Incorporated

Country/Region: US

Published: Sep 30, 2026

About Gentherm Incorporated

Gentherm Incorporated is a global developer and marketer of thermal management technologies for a broad range of heating and cooling and temperature control applications. The company was founded in 1991 and is headquartered in Northville, Michigan. Gentherm's products are sold to automotive manufacturers and suppliers, and to office furniture manufacturers and distributors. The company's automotive products include heated and cooled seat systems, heated steering wheels, battery thermal management systems, and other electronic devices. Gentherm's office furniture products include thermal comfort solutions such as heated and cooled chairs and other seating products.
Learn more about Gentherm Incorporated
Size
10,474 employees
Market Cap
$2.1 billion
Industry
Net Income
$59.6 million
Founded
1991
5 Year Trend
+2.7%
Revenue
$913.1 million
NASDAQ

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