Amazon

Senior Account Manager, CPG

Amazon • $142K — $193K *
Chicago, IL 60629In-Person
Retail & Consumer Goods
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in technology sales, particularly in enterprise software or cloud services
  • Proven ability to identify, negotiate, and close large-scale technology deals
  • Expertise in creating long-term transformational account strategies
  • Experience engaging C-level executives in both business and technical contexts
  • Strong relationship-building skills with diverse stakeholders

Responsibilities

  • Manage end-to-end customer relationships within retail and CPG accounts
  • Develop and execute strategic account plans focusing on customer outcomes
  • Drive revenue growth through service expansion and new agreements
  • Build strong relationships with C-suite stakeholders to promote digital transformation
  • Identify and close sales opportunities through all stages of the sales process
  • Articulate AWS value propositions for retail-centric solutions
  • Leverage AWS programs and partner ecosystem to enhance customer adoption

Benefits

  • Comprehensive health insurance including medical, dental, and vision coverage
  • 401(k) matching to help save for retirement
  • Generous paid time off policy and parental leave
  • Support for adoption and surrogacy expenses
  • Access to mental health resources and Flexible Spending Accounts
Full Job Description
The Sr. Account Manager is responsible for managing end-to-end customer relationships within the Retail and CPG vertical, driving cloud adoption and revenue growth across AWS's 200+ services, with particular emphasis on GenAI and Agentic AI solutions. This role requires deep industry expertise in CPG or Manufacturing business models, strategic account planning, and the ability to engage C-suite executives to drive digital transformation and AI-powered innovation initiatives.

Key job responsibilities

Strategic Account Management

- Manage customer relationships across retail and CPG accounts, serving as the primary AWS point of contact

- Develop and execute strategic account plans aligned to customer business outcomes and AWS growth objectives

- Drive annual revenue quota through new workload acquisition, service expansion, and multi-year agreements

- Build and maintain executive relationships with C-level stakeholders including Chief Digital Officers, Chief Marketing Officers, Chief Merchandising Officers, Chief Product & Technology Officers, and Chief Information Officers

Sales Execution

- Identify, qualify, and close sales opportunities across all stages (Prospect through Closed/Won)

- Articulate AWS value propositions for retail-specific use cases including CPG platforms, personalization, supply chain optimization, customer data platforms, and omnichannel experiences

- Collaborate with Solutions Architects, Customer Solutions Managers, Technical Account Managers, Partner Sales/Development Managers, and Specialist Sales teams to deliver comprehensive solutions and drive partner opportunities

- Leverage AWS Migration Acceleration Program (MAP), Professional Services, and partner ecosystem to accelerate customer adoption

- Coordinate with Marketing on customer references, case studies, and industry events

Business Planning & Reporting

- Maintain accurate pipeline and forecast data in Salesforce (SFDC)

- Conduct regular business reviews with customers and internal stakeholders

- Track key performance indicators including pipeline, win rates, customer meetings, and partner engagements

- Develop Value Maps and business cases demonstrating ROI and TCO benefits

A day in the life

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

BASIC QUALIFICATIONS

- Experience identifying, developing, negotiating, and closing large-scale technology deals

- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions

- 4+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience

- Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent

- Experience engaging and influencing C-level executives, both business and technical

PREFERRED QUALIFICATIONS

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field

- Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain

- 6+ years of building profitable partner ecosystems experience

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, IL, Chicago - 142,800.00 - 193,200.00 USD annually

USA, VA, Arlington - 142,800.00 - 193,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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