Description As the Senior Account Executive, Marketing Services will be leading and developing client relationships, driving new business opportunities on multiple products and services. Specifically, selling Citeline content marketing, digital advertising, data analytics tools and industry events.
- Identify new accounts in the Life Sciences sector (CRO's, CDMO's, Consultancies, Technology etc.) to sell Marketing Services products
- Grow existing relationships within the Citeline Marketing Services Portfolio
- Apply a consultative approach to identifying customers' needs and marketing objectives by asking targeted open-ended questions to understand a customer's challenges
- Work with clients to build bespoke marketing services campaigns including custom content, research and thought leadership programs
- Work closely with the existing sales teams to complement and grow the business with new revenue streams
- Responsible for managing campaigns in collaboration with delivery colleagues from start to finish and documenting results for post campaign debriefs and renewals
- Assist the production team to ensure advertising campaigns go live on the site without a hitch, are successfully optimized, and perform to client standards
- Delivery of performance reports to clients and benchmarking those results against similar campaigns
- Maintaining a knowledge of the industry in which you work and an awareness of factors that may affect your business
- Other duties as assigned
Qualifications:- Previous sales experience and proven track record
- Prior experience utilizing a consultative sales approach is crucial in this role
- Prior experience or familiarity with selling content marketing is a plus
- Must understand integrated B2B marketing campaigns
- Familiar with the Life Sciences industry and/ or the clinical trial landscape
- Working knowledge of developing new revenue streams through creative digital solutions and events
- You understand selling the benefits of marketing to a subscription audience
- You have a working knowledge of marketing and understand their functionalities
- Familiar with selling and managing B2B advertising accounts is a plus
- Proven track record of developing a book of business and applying key account management tactics
Preferred Skills & Tools:- Experience in Life Sciences, Pharma, Biotech, Healthcare, or data and analytics solutions; RWD/RWE experience strongly preferred.
- Prior hands-on sales experience in a quota-carrying, account management, or other customer-facing commercial role, providing firsthand credibility with the field.
- Experience with enablement and GTM technology ecosystems including Highspot, Salesforce, Gong or equivalent conversation intelligence, Docebo or another LMS, and Microsoft 365 tools.
- Familiarity with sales methodologies such as MEDDIC or MEDDPICC, Challenger, SPIN, or similar frameworks, and experience applying methodology within commercial programs.
- Experience using Microsoft Copilot, Claude, generative AI platforms, AI role play, coaching assistants, or analytics tools to improve enablement capacity and seller performance.
- Strong commercial storytelling, facilitation, coaching, data interpretation, and executive communication skills.
- Formal coaching, sales training, instructional design, or change management credentials are beneficial.
Our Guiding Principles for success at Norstella:- 01: Bold, Passionate, and Mission-First
- 02: Integrity, Truth, and Reality
- 03: Kindness, Empathy, and Grace
- 04: Resilience, Mettle, and Perseverance
- 05: Humility, Gratitude, and Learning
Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa.
Benefits:- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
