Semiconductor QA/QC Program Manager

MSR-FSR Site Manager

Position Summary

The MSR-FSR Project Manager serves as the senior on-site representative for MSR-FSR, providing operational leadership for all personnel assigned to the Samsung Base Build Program. Acting as the primary liaison between MSR-FSR, the client, and our employees, this role ensures exceptional service delivery, workforce engagement, rapid issue resolution, and consistently positive client experience.

Client-Side Third-Party QA/QC Project & Quality Manager

Semiconductor Base Build Project

Position Summary

The Client-Side Third-Party QA/QC Project & Quality Manager is responsible for the development, implementation, management, and continuous improvement of the project's Quality Management Program during the design, construction, commissioning, and turnover phases of a major semiconductor Base Build project.

Acting as the Owner's quality representative, this individual leads a multidisciplinary QA/QC organization responsible for Electrical, Mechanical, Process Piping, Instrumentation & Controls (I&C), CSA (Civil, Structural & Architectural), Fire Protection, Data Analytics, and Document Control functions. The role ensures construction quality, specification compliance, timely defect resolution, contractor accountability, and successful system turnover while maintaining alignment with project schedule and commercial objectives.

The QA/QC Project & Quality Manager serves as the primary interface between the Owner, EPCM, General Contractor, Trade Contractors, Design Teams, Commissioning Teams, and Operations stakeholders regarding all quality-related matters.

Key Responsibilities

Quality Leadership & Program Management

• Develop, implement, and maintain the Project Quality Management Plan.
• Establish project quality objectives, KPIs, reporting structures, and performance metrics.
• Lead the third-party QA/QC team and provide strategic direction across all disciplines.
• Create and maintain quality governance processes including inspections, audits, surveillance activities, and reporting.
• Ensure quality requirements are integrated into construction execution plans and contractor work processes.
• Drive a proactive quality culture focused on prevention, early detection, and continuous improvement.
• Chair weekly and monthly Quality Review Meetings with project leadership.
• Act as the Owner's escalation point for all significant quality concerns.

Construction Quality Oversight

Provide direct oversight of:

Electrical Systems

Mechanical Systems

Process Piping Systems

Instrumentation & Controls (I&C)

CSA (Civil, Structural & Architectural)

Fire Protection Systems

Contractor Quality Management

• Review and approve contractor Quality Plans and Inspection & Test Plans (ITPs).
• Verify contractor compliance with project specifications, codes, standards, and owner requirements.
• Monitor execution through site inspections, audits, and surveillance activities.
• Lead quality investigations and root cause analyses.
• Ensure timely closure of non-conformances and punch list items.
• Monitor quality trends and implement corrective and preventive actions.
• Evaluate contractor quality performance using agreed KPIs.

Inspection & Testing Program

• Establish inspection strategies and resource requirements.
• Manage project inspection schedules and staffing plans.
• Validate completion of inspection checklists and turnover documentation.
• Ensure construction quality verification is completed prior to system turnover.
• Review and approve inspection reports and quality records.

Data Analytics & Quality Reporting

• Lead the project Quality Data Analytics program.
• Oversee Development of dashboards tracking:
• Inspection volumes
• Defect trends
• Rework rates
• NCR performance
• Turnover readiness
• Contractor performance
• KPI achievement
• Utilize quality data to identify emerging risks and drive corrective actions.
• Present executive-level quality reports to project leadership and stakeholders.
• Establish predictive quality indicators and risk forecasting tools.

Document Control & Turnover Management

Manage the Document Control team to ensure:

• Effective control of quality documentation.
• Inspection and test record management.
• Turnover package compilation.
• Drawing and specification revision control.
• Traceability of quality records.
• Digital document management and reporting systems.
• Timely compilation of construction turnover and commissioning documentation.
• Compliance with Owner document retention requirements.

Auditing & Compliance

• Develop project audit schedules.
• Conduct internal and external quality audits.
• Verify compliance with:
• Project Specifications
• Contract Requirements
• Semiconductor Industry Standards
• Local Codes and Regulations
• Owner Quality Standards
• Lead supplier and contractor quality assessments.
• Monitor implementation of corrective action plans.

Team Leadership

Directly manage:

• Discipline QA/QC Leads
• Electrical Inspectors
• Mechanical Inspectors
• Process Piping Inspectors
• I&C Inspectors
• CSA Inspectors
• Fire Protection Inspectors
• Quality Engineers
• Data Analysts
• Document Controllers

Responsibilities include:

• Resource planning
• Workforce forecasting
• Training and mentoring
• Performance management
• Quality competency development
• Succession planning

Minimum Qualifications

Education

• Bachelor's Degree in Engineering, Construction Management, Quality Management, or related discipline.
• Master's Degree desirable.

Experience

• 15+ years of construction quality management experience.
• Minimum 10 years supporting semiconductor, pharmaceutical, microelectronics, data center, or advanced manufacturing projects.
• Minimum 5 years leading large multidisciplinary QA/QC teams.
• Experience on projects exceeding $500M in total installed cost preferred.
• Extensive owner-side or third-party QA/QC experience preferred.

Technical Knowledge

Demonstrated expertise in:

• Semiconductor Base Build Construction
• Quality Management Systems
• Inspection & Test Planning
• Commissioning & Startup
• Cleanroom Construction
• Mechanical & Electrical Systems
• Process Utility Systems
• Instrumentation & Controls
• Construction Turnover
• Digital Quality Platforms
• Root Cause Analysis
• Risk Management
• Construction Documentation
• Regulatory Compliance

Preferred Certifications

• ASQ Certified Quality Manager (CMQ/OE)
• ASQ Certified Quality Engineer (CQE)
• ISO 9001 Lead Auditor
• PMP (Project Management Professional)
• Professional Engineer (PE)
• Certified Construction Manager (CCM)
• Lean Six Sigma Black Belt
• NFPA Certifications (preferred)
• Relevant Trade or Technical Certifications

COMPETENCIES:
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Promotes a cooperative Safety Team environment culture of mutual support.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
• Occasionally (less than 1/3 of the job)
• Frequently (1/3 to 2/3 of the job)
• Continually (more than 2/3 of the job)

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit.
• Frequently required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Occasionally work near moving mechanical parts

• Occasionally work in high, precarious places
• Occasionally work around fumes, airborne particles, or toxic chemicals
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• Must be able to wear personal protective equipment, including protective eye wear, hard hat, lab coat, gloves, steel-toed shoes, hearing protection, and respirators.
• Must be able to safely access and traverse indoor and outdoor obstacles for site inspections, including climbing ladders, walking on stairs, catwalks, and other types of uneven surfaces where activity inspections are needed.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401K
• Life Insurance
• Flexible Spending Accounts (FSA)
• Disability Insurance
• Paid Time Off
• Training & Development