Bachelor's degree in Business, Information Systems, or related field (or equivalent experience)
4+ years of experience supporting enterprise business applications
Ability to work independently and manage competing priorities
Experience resolving complex application and integration issues
Strong understanding of business processes and system interdependencies
Experience supporting cross-functional initiatives and system improvements
Preferred experience with applications such as OpenGrid, OnBase, Selectron IVR, enQuesta, or similar enterprise business systems.
Responsibilities
Manage and support enterprise business applications independently.
Diagnose and resolve complex system and integration issues.
Act as a functional and technical resource for team members and business users.
Analyze business requirements and implement system enhancements.
Lead improvements to workflows, automation, and system performance.
Validate system changes against business and technical requirements.
Collaborate with stakeholders to translate operational needs into system solutions.
Benefits
Health insurance
Retirement plans
Paid time off
Full Job Description
Job Description
SEMCO - Business Applications Administrator
The Business Applications Administrator is a fully qualified individual contributor responsible for the administration, configuration, support, and continuous improvement of enterprise business applications. This role applies in-depth functional and technical expertise to independently manage system performance, troubleshoot complex issues, and drive application improvements. The position partners cross-functionally to enhance business processes and serves as a technical resource and mentor to other team members.
Application Administration & Support
Independently manage and support enterprise business applications.
Diagnose and resolve complex system and integration issues using structured troubleshooting techniques.
Serve as a functional and technical resource for team members and business users.
Configuration & Continuous Improvement
Analyze business requirements and implement system enhancements aligned to best practices.
Identify and lead improvements to workflows, automation, and system performance.
Evaluate system capabilities and recommend solutions that improve operational outcomes.
Testing, Upgrades & Change Management
Lead portions of application upgrades, deployments, and testing efforts.
Validate system changes to ensure alignment with business and technical requirements.
Support change management processes including documentation, approvals, and implementation.
Business & Vendor Collaboration
Partner with stakeholders to translate operational needs into system solutions.
Work directly with vendors to troubleshoot issues and implement enhancements.
Support cross-functional initiatives impacting multiple systems or teams.
Documentation & Knowledge Sharing
Develop and maintain system documentation and user guides.
Provide guidance and informal mentorship to less experienced team members.
Project & Process Support
Participate in or lead components of application-related projects and integrations.
Assist in process improvement and system optimization initiatives.
Monitor system usage and performance to ensure alignment with business objectives.
Qualifications
Bachelor's degree in Business, Information Systems, or related field (or equivalent experience)
4+ years of experience supporting enterprise business applications
Demonstrated ability to work independently and manage competing priorities
Experience resolving complex application and integration issues
Strong understanding of business processes and system interdependencies
Experience supporting cross-functional initiatives and system improvements
Preferred: experience supporting applications such as OpenGrid, OnBase, Selectron IVR, enQuesta, or similar enterprise business systems.
Key Competencies
Application system expertise
Business process analysis and optimization
Advanced troubleshooting and problem-solving
Vendor coordination and stakeholder communication
Change management and documentation discipline
Additional Expectations
Participate in on-call support rotations as needed
Support after-hours deployments or critical issue resolution
Maintain awareness of industry trends and emerging technologies
We offer a competitive salary range of $83,200 to $120,550 per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off.
#LI-JH1
About AltaGas Ltd.
AltaGas Ltd. is a Canadian energy infrastructure company that operates in three segments: Gas, Power, and Utilities. The company was founded in 1994 and is headquartered in Calgary, Alberta. AltaGas owns and operates natural gas processing plants, pipelines, and storage facilities in Canada and the United States. The company also generates and sells electricity and provides energy services to customers in Canada. In 2019, AltaGas generated CAD 6.2 billion in revenue.
