Security & Safety Manager

Safety is at the heart of everything we do. As the Security & Safety Manager, you'll lead The Museum of Flight's 24/7 security and safety operations, protecting our people, visitors, collections, and campus while building strong partnerships across the organization and with emergency response agencies. Join us in creating a safe, welcoming environment where everyone can experience the wonder of aviation and beyond.

Summary

The Security & Safety Manager supports the mission of The Museum of Flight by managing the Museum's security and safety functions. This includes creating, implementing, and overseeing security and safety policies, regulations, and procedures to provide a safe environment for staff and visitors. This position manages a 24-hour, 7-days a week unarmed security team that is responsible for keeping property, people, and assets safe within the campus including artifacts, collections, grounds, staff, and visitors. This position leads and supports all security and safety requirements for daily operations including private events, functions, and public programming. In collaboration with other Museum leaders, the Security and Safety Manager works with Human Resources to create and maintain training and associated communications for staff and volunteers. This position is the primary interface with fire, law enforcement, emergency medical personnel, and neighboring security personnel.

Essential Duties & Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor, which are not mentioned below. Specific activities may change from time to time. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions

1. Manage Museum security and safety functions including develop, implement, and maintain company-wide safety and security policies, procedures and preventative practices related to building security and access, protection of company assets, safety hazard mitigation, emergency preparedness, and loss prevention.
2. Develop, maintain, and update records required by law and Museum policy related to security, safety department standard operating procedures, Emergency Preparedness Plan, and other documents necessary for the safe and efficient operation of the facilities.
3. Oversee the Museum's security and life safety systems including alerts, fire panels, cameras, and access points to ensure proper operation and effectiveness.
4. Manage a 24/7, unarmed security team including set objectives, provide feedback, coaching, evaluations, training, and corrective actions. Provide oversight to the Security Supervisor on hiring, scheduling, and managing performance of Security Officers.
5. Provide safety and security consultation to Museum leaders in the creation of Museum activities, programs, and exhibit plans to ensure the safety and security of staff, visitors, the collection, and spaces.
6. Establish and maintain professional relationships with law enforcement, fire, emergency, medical personnel, and related organizations to establish, implement, and maintain standard emergency response protocols.
7. Work with the Human Resources regarding the Museum's Occupational Safety and Accident Prevention Program, staff related investigations, and training records required by local, state, and federal laws, codes, and regulations.
8. Monitor, identify, and facilitate the correction of safety issues throughout the Museum, assisting other department leaders with safety procedures and training specific to their work environments; serve on the Museum Safety Committee.
9. Develop and maintain the department annual budget, including labor, training, and other department costs, proactively investigate and implement cost saving initiatives.
10. Manage department related vendor agreements, contracts, and relationships. Process invoices and purchase orders to ensure goods and services per the terms of agreements.
11. Perform other duties as assigned.

Qualifications

Education & Experience

• Bachelor's degree in Safety and Security, Public Safety, or a related field. Equivalent experience in managing safety and security functions for a public attraction, museum, or not-for-profit venue or environment may be considered in lieu of degree.
• Minimum of five (5) years' work experience in security management including a minimum of 3 years supervisory and vendor oversight responsibilities.
• Experience managing access control systems, automated alerts, and fire safety panels and devices is highly preferred.
• Planning, budgeting, and forecasting experience is highly preferred.

Knowledge

• Displays a strong & proficient understanding of access control systems, automated systems for safety and security such as digital cameras, access control, and fire safety including the testing of those devices.
• Proven understanding and compliance of OSHA, WISHA, DOSH, and ADA requirements.
• Knowledge of preparation and execution of annual budgets.

Skills

• Effective planning and organizational skills; able to prioritize and plan work activities; uses time efficiently and develops realistic action plans; initiative to improve processes.
• Demonstrated excellence in written and verbal communications skills with strong attention to detail.
• Computer proficiency in Microsoft Office/365.

Abilities

• Demonstrated ability to engage and motivate staff creating a productive, customer service-oriented team.
• Comfortable making independent, timely, and sound decisions in a high-pressure environment including proven ability to manage critical incidents under pressure.
• Demonstrated experience in effectively and properly applying discretionary judgment, maintaining confidentiality of proprietary information and projects.
• Ability to demonstrate management of multiple, parallel projects, and competing priorities.
• Able to communicate effectively with respect in both positive and negative situations with strong emphasis on communication to large, diverse groups.

License & Certification

• Current First Aid, CPR and AED certification or may be obtained within 90 days of hire.
• Current Driver's License with an acceptable driving record.
• Professional Safety and Security Certifications are strongly desired.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position works primarily Monday through Friday with flexibility for evening and variable hours based on Museum need.
• Must have ability to respond 24/7 to critical incidents onsite.
• Occasional local and out of area travel may be expected.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• On-site attendance is essential to perform the duties of this position.
• Occasionally required to lift up to 50 lbs. unassisted.
• This position requires one to stand and walk for prolonged periods of time as well as work in a normal office environment, including prolonged periods of sitting and repetitive wrist and arm movement.
• The ability to focus, bend, carry, reach to the side, front and overhead, push, pull, walk, stand, twist and squat, grab, squeeze are repetitive physical requirements of this position.
• Ability to move through physical Museum campus spaces required including occasionally outdoors in variable weather.
• This position works around machinery and aircraft and, next to an active airport.
• Must be able to occasionally climb ladders and stairs, access tight and confined spaces, work on elevated catwalks, ladders, and lifts.

Benefits

The Museum of Flight offers full-time employees a generous and comprehensive benefits package which includes medical, dental, vision, flexible spending accounts, a 403(b) retirement plan with a 5% match after 1 year of service, Employee Assistance Program, as well as company paid life insurance, Accidental Death and Dismemberment, and long-term disability.

Paid-Time Off

Our paid time-off plans include 2 weeks of accrued sick leave and 2 weeks of vacation (80 hours each) per year, 10 paid holidays, and 2 floating holidays.

Compensation

The salary range for this position is $100,000 to $112,916.70 depending on experience.

If you receive an offer, your starting salary will fall within the posted range. Compensation is determined by a variety of factors, including the scope of the position, years of relevant experience, specialized skills, internal equity, market conditions, and the candidate's qualifications and ability to successfully perform the role.

Important Information

The Museum of Flight is committed to reflecting the diverse community around us. We continue to listen, learn, and implement change so that we can become a more inclusive organization that addresses bias and inequity, and better serves our communities. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply.

Prior to hire, and only after a conditional offer of employment has been made, a background check including criminal history may be conducted consistent with applicable law, including the Washington State Fair Chance Act. Information obtained from the background check will be considered only as permitted by law and will not automatically disqualify an applicant from employment. A copy of the Washington State Fair Chance Act information sheet is available here: Washington Fair Chance Act