5-7 years of management experience in security operations or related field.
High school diploma or GED required; college degree preferred.
2+ years of professional personnel management or military/law enforcement experience.
Strong verbal and written communication skills.
Proficient in basic computer and technology use.
Reliable, accountable, and self-motivated with strong leadership skills.
Conflict resolution and customer service experience preferred.
Responsibilities
Manage guarding operations across multiple sites and supervise staff.
Conduct regular meetings with management and clients to address issues.
Ensure service expectations are met through client communication.
Coordinate training and development for high-caliber staff.
Maintain payroll records and ensure report accuracy.
Oversee scheduling, staffing, and equipment logistics.
Provide input on company initiatives and perform related tasks.
Benefits
Comprehensive medical, dental, vision, life, and disability insurance.
401K options available.
Paid Time Off after one year of service.
Paid Family Leave up to 12 weeks per year.
Weekly pay with DailyPay access program.
Employee discounts on childcare, vehicles, and more.
Free uniforms and paid training.
Doggy and kitty daycare discounts.
Employee Assistance Program and additional perks.
Full Job Description
Job Description
Security Operations Manager - Full Time
We offer a full benefits package, PTO, weekly pay, and more!
Salary: $82,555.20/Year
Location: Everett, WA
The ideal candidate will be equipped in handling a variety of management functions for the assigned account. They must have previous experience in developing a high performing team with strong customer service skills and great communication while adhering to our core values; Integrity, Vigilance, & Helpfulness.
What Your Day May Look Like
Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
Ensure that service expectations are being met through regular contact with clients.
Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.
Provide input to company initiatives.
Perform tasks and duties of a similar nature and scope as required for assigned office.
College degree OR 2+ years of professional person management experience required.
College degree OR 2+ years of honorable military/law enforcement experience (proof required upon onboarding)
Must be reliable, accountable, punctual, and have a strong work ethic.
Must have a strong grasp of appropriate and professional verbal/written communication.
Conflict resolution and de-escalation skills a plus.
Customer service background preferred.
Proficient in basic computer and technology use.
Reliable and self-motivated with strong planning, organizing, and leadership skills.
Ability to take initiative, achieve results, and meet deadlines.
All candidates must be willing to participate in Securitas' pre-employment screening process, including drug screen and background investigation.
We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment.
Join our team and help make our world a safer place.