Job DescriptionAllied Universal® Technology Services is looking to hire an Installation Manager. The Installation Manager manages the overall execution and performance of the field installation staff. Ensures branch goals and objectives are met. Goals and objectives are aligned with the Branch in terms of supervising employees to ensure schedules are maintained and projects proceed according to plans, job specifications and cost estimates. Installation Manager will work in accordance with the organization's office policies and procedures, keeping in mind the overall core values of Allied Universal Technology Services.
RESPONSIBILITES:- Supervises the activities and performance of all project management, system installation and commissioning employees for installed work. Provides technical support, expertise, leadership and accountability for installed projects in assigned geographic area or location. Plans, organizes, directs and controls all installation and engineering activities.
- Hiring, recruiting, retention and training needs for operations installation staff
- Builds and maintains an effective operations organization committed to customer and employee satisfaction and profitable growth
- Establishes goals and development plans for all direct reports. Evaluates employee performance and works with general manager on salary management
- Supervise performance of field installation staff and responds to escalated issues in field
- Communicate with management directives to field staff and ensure compliance (WFS, Safety, etc.)
- Coordinate with several departments related to installation projects
- Works with operations team for Sales-to-Ops and Install-to-Service turnovers.
- Develops manpower schedules and loading to ensure contract and project compliance
- Oversees installation delivery and COSC/COFS completion
- Manage installation projects for prevention of project slippage
- Site Visits to ensure QC of various projects; ensure conformance to client specifications and company requirements
- Follows up on customer satisfaction issues and drives resolution
- Engage company resources to resolve customer issues outside of project scope
- Promotes the securing of change orders
- Onsite support & guidance for newer technical staff
- Provide project folders to operations team for project close-out process
- Works with operations teams with MPC process
- Serves as safety champion for responsible branch(s). Ensure reports, incidents, workers' compensation (injury) reports, OSHA logs are funneled to the proper personnel and are up-to-date and complete
REQUIREMENTS:- High School Degree or equivalent required, Bachelor degree preferred
- 5 - 7 years of experience in Engineering or Project Management (techniques & tools)
- Possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
- Possession of state specific licensing (i.e. Class D or Alarm Installer etc.) or ability to apply and hold license once in position
- Experience with any or all of the following preferred: Software House, Lenel, Open Options, AMAG, S2, Bravo, Milestone, Exact and ONSSI
- Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
- Ability to travel to job-sites as needed (overnight travel maybe required for work at remote site projects, meetings, and/or training)
- Ability to establish and maintain effective working relationships with both internal and external customers
- Must be able to manage multiple tasks while meeting strict deadlines
- Must be detail-oriented and organized
- Strong, planning and reporting skills
- Possess excellent verbal, written communication and follow-up skills
- Strong analytical and decision making abilities
- Self-motivated with the ability to motivate and influence others
BENEFITS: - Medical, dental, vision, basic life, AD&D, and disability insurance
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
- Pay Range: $145k-$160k
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