Flexible/Onsite: Downey, CA 3 days a week.Job Summary:In addition to the responsibilities listed below, this position is also responsible for contributing to the development of KPs threat management strategy, plan and process to enable the effective and timely response to identified threats and facilitate a threat management case management workflow. This includes the completion of complex tasks essential to the implementation of an organizational design for a shared service-based function which has the responsibility to lead threat management duties across the enterprise, and exercising advanced knowledge of security best practices to make recommendations for development of the larger organizational or business strategy.
This position is also responsible for communicating with internal and external stakeholders to ensure an understanding of the risks and concerns affecting our personnel and businesses. This includes developing and implementing threat management processes in order to triage reported behaviors causing a safety concern, ensuring case status records are ethically and legally maintained, monitoring data trends within assigned area; leveraging evidence-based, data-driven threat assessment and management best-practices and leading the threat management team in forecasting and responding to direct threats and supporting service delivery teams in the field on following appropriate response protocols to mitigate anticipated or realized risks with appropriate guidance. Finally, this role will be responsible for building and maintaining engagement with agencies, industry associations, and other threat assessment and management security experts to drive innovation and best-in-class threat management programs.
Essential Responsibilities:- Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.
- Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.
- Monitors and prevents security incidents by: leveraging understanding of the security management plan to (if applicable) monitor premises, people, and systems (e.g., fire alarm, security, closed circuit television) to detect criminal violations or hazardous conditions in order to reduce crime, limit property loss, improve safety of physicians, employees and members, and minimize liability; maintaining positive relationships with internal department stakeholders, physicians, employees, and members; using judgment and discretion in resolving routine and non-routine security issues, which may include using protective equipment, with minimal guidance, escalating when appropriate; and identifying potential liability and security risks and alerting management.
- If applicable to the role, supports facility access control plan by: as relevant, adhering to complex guidelines for facilities access control, which may or may not include key control, ID badge management, controlling access to specific areas, locking and unlocking doors, providing emergency and after hours access as appropriate, providing escorts to sensitive areas, traffic control, and vendor/patient/visitor/personnel access management; and may or may not include complying with access control plan.
- If applicable to the role, leads response to security and threat incidents by: if relevant, maintaining own awareness of all current emergencies, disasters, and other incidents at facilities, with consideration for their impact and severity, and communicating with both internal and external stakeholders; as appropriate, participating in team response to emergencies, disasters, burglaries, and uncooperative or combative individuals; as appropriate, completing complex tasks that support plan execution for emergency response (e.g., lockdown procedures) within their team; as appropriate, conducts incident response training programs for security staff, employees, and physicians; as appropriate, performing tasks essential to the investigation of security incidents; as appropriate, evaluating security incident reports to identify trends and recommend improvements, with limited direction; and as appropriate, contributing to efforts to compile information on potential internal and external threats.
- Complies with safety and security policies and procedures by: using advanced knowledge of safety and security laws, regulations, policies, procedures, and standards to independently determine and execute a course of action across a variety work situations; as appropriate, participating in training programs for area security staff; contributing to the implementation of department policies; and proactively applying safety and security knowledge and training.
Knowledge, Skills and Abilities: (Core)- Ambiguity/Uncertainty Management
- Attention to Detail
- Business Knowledge
- Communication
- Critical Thinking
- Cross-Group Collaboration
- Decision Making
- Dependability
- Diversity, Equity, and Inclusion Support
- Drives Results
- Facilitation Skills
- Health Care Industry
- Influencing Others
- Integrity
- Learning Agility
- Organizational Savvy
- Problem Solving
- Short- and Long-term Learning & Recall
- Teamwork
- Topic-Specific Communication
Knowledge, Skills and Abilities: (Functional)- Project Management
- Strategic Program Management
- Threat Management
- Threat Management Case Management
- Threat Management Risk Assessment
- Workplace Violence Prevention
- Accountability
- Adaptability
- Crisis Incident Management
- Discretion
- Emergency Code
- Emergency Response and Recovery
- Execution Excellence
- Fire Safety
- Interpersonal Skills
- Member Service
- Safety and Security Laws
- Security Incident Response Procedures
- Trespass Procedures
- Workplace Safety Awareness
Minimum Qualifications: - Minimum two (2) years of experience establishing and managing threat management projects/programs.
- Minimum two (2) years of experience in a role supporting senior leadership, optimizing projects/programs through continuous improvement to effectively align people (staffing), processes, and technology.
- Minimum two (2) years project or program management experience.
- Bachelors degree in Behavioral/Mental Health (e.g., Psychology, Social Work, Counseling, etc.), Nursing, Health Care, Public Administration, Business, Public Health, Disaster Management/Response, Forensic Sciences, or related field AND minimum five (5) years of experience in consulting, project management, data analytics, behavioral threat assessment and management, clinical operations, or a directly related field.
- Driver's License (California) required at hire
Preferred Qualifications:- Two (2) years experience developing and communicating strategy and aligning projects, initiatives, and resources to execute against the strategy.
- Two (2) years facilitating meetings with work teams or management.
- Two (2) years experience using structured professional judgment approach to behavioral threat assessment and management practice.
- One (1) year of experience providing evidence-based, data-driven behavioral threat assessment and management case assessment and management consultation services.
- Membership in Association of Threat Assessment Professionals (ATAP) or similar professional organization.
- Membership in the International Security Management Association (ISMA), American Society for Industrial Security (ASIS), International Association for Healthcare Security and Safety (IAHSS), or other Criminal Justice/Public Safety organizations.
Primary Location: California,Downey,Downey Medical Center
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Worker Location: Flexible
Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee
Job Level: Individual Contributor
Department: Po/Ho Corp - Security Services - 0308
Pay Range: $131300 - $169840 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 25 % of the Time
